- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Assists with development and management of project/program to include client meetings, coordination with business partners, and initial drafts of sub-contract ... and adaptable to changing priorities. + Demonstrates professionalism and a strong customer service skills with the ability to work in a fast paced, team-oriented… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of ... to the user community. * Escalate incidents in accordance with established client escalation procedures. * Identify and respond to potential problems or trends… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …development, and configuration of software systems to meet market and/or client requirements. Updates, repairs, modifies, and expands existing computer programs. ... knowledge of technologies, applications, methodologies, processes and tools to support a client , project or entity. + Familiar with and utilized best programming… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **Description:** * Analysis - The developer must understand the client defined requirements and perform any required analysis to provide the best solution within the ... testing evidence, and engage with the test leads and client . * Deployment - The developer is expected to...compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …This role is critical in ensuring that the software that supports the client 's federal government needs is thoroughly tested with each release and update. Although ... & QA team, its time is spent supporting a client team that is responsible for online tool development...compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the… more
- Mass Markets (VA)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and...hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to… more
- Cognizant (Richmond, VA)
- …modern technologies to support a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center for Foodservice success by ... field partners, and Direct Customers. This person will handle service and delivery inquiries and resolve concerns for one...related voice and non-voice tasks as needed to meet client needs **Role Requirements** + A High School Diploma… more
- Mass Markets (VA)
- …ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss ... areas for operational improvements and implement changes to enhance efficiency and service quality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR… more
- Mass Markets (VA)
- …environment. You'll be the first point of contact for our customers, providing exceptional service and support. To be considered for this role, you must complete a ... year of experience in a call center or customer service role. + Excellent verbal and written communication skills....hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to… more
- Grant Thornton (Arlington, VA)
- …that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and- benefits + Benefits ... Zero Trust and MITRE ATT&CK frameworks. + Collaborate with client stakeholders to assess current security posture and develop...firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton… more