- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... Monday to Friday, days. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible for intermediate level inbound call, outbound call, email and web chat services , as well as back-office services . Applies skills and experience to ... show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support… more
- Terracon (Woodbridge, VA)
- …geotechnical, and materials services . Terracon's growth is due to our talented employee -owners exceeding expectations in client service and growing their ... **32840BR** ** Service Line:** Materials **Office Name:** DC Metro South...is executed on time and in accordance with the client 's requirements and within company policies, procedures and standards.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- Responsible for supporting the program/project/ client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives ... all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard...Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + -… more
- Kyndryl (Richmond, VA)
- …existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across ... Digital Workplace Services (DWS), helping Kyndryl's Banking and Financial Services clientele enhance their internal employee experience, workforce agility,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …comprehension of military operational medicine, encompassing the provision of healthcare services across diverse deployed settings. This includes experience in field ... limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level,… more
- Mass Markets (VA)
- …ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of ... effective call handling + Follow the processes of the Client program and perform all tasks in a courteous...screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Guidehouse (Mclean, VA)
- …the firm + Proven ability to develop senior-level relationships across the Financial Services client ecosystem + A high level of intelligence, strategic, ... the power of Guidehouse's unique assets in Commercial Financial Services to drive unmatched value to client ...growth + Ability to oversee large, complex, multi-work stream, client service delivery teams ($5M+) and/or manage… more
- PSI Services (Richmond, VA)
- …progressively responsible roles relating to customer and/or client support in a services industry + 2+ years of employee management experience. + Prior ... values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where...the team which sets them up for success with services provided. + Foster positive client relationships… more