- Cognizant (Harrisburg, PA)
- …exceptional service, you will play a crucial role in improving customer satisfaction and contributing to the company's mission of providing quality healthcare ... + Collaborate with team members to develop strategies for improving customer satisfaction . + Maintain detailed records of customer interactions and transactions. +… more
- Penn Medicine (Bala Cynwyd, PA)
- …development activities in the region. **Responsibilities:** + Ensures patient/customer satisfaction through complete and continuous measurement of satisfaction ... + Maintains communication with referral sources and continually monitors satisfaction . Troubleshoots service failures to maintain referral sources. Conducts periodic… more
- Cognizant (Harrisburg, PA)
- …and optimizing healthcare processes to improve efficiency and patient satisfaction . **Responsibilities:** Reviewing available Appeals & Grievances for the pending ... cause. Manage and optimize healthcare processes to ensure efficiency and patient satisfaction . Utilize MS Excel to analyze and interpret data creating reports and… more
- UPMC (Erie, PA)
- …courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring ... Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service… more
- The Cigna Group (Pittsburgh, PA)
- …of the broader account management strategy. This leader drives client satisfaction and retention through near- and long-term strategies for effective client ... initiatives to meet portfolio needs. Accountable for overall client retention, satisfaction , and growth within the assigned portfolio. Applies financial acumen,… more
- Aston Carter (York, PA)
- …strategies, and participating in cross-functional projects to improve customer satisfaction and operational efficiency. The position also offers an opportunity ... + Lead or co-lead cross-functional projects aimed at improving customer satisfaction , operational efficiency, or digital transformation. + Support the Spare Parts… more
- Ford Motor Company (Harrisburg, PA)
- …wholesale, and fee income products (including Ford/Lincoln Protect), enhancing satisfaction with the finance process, and optimizing overall dealership processes. ... tools and presentations to improve dealership finance performance as well as satisfaction with the finance process. Identify target dealers for increased Ford and… more
- Vanguard (Malvern, PA)
- …relationships, leading successful project delivery, and enhancing overall client satisfaction and enablement. The position requires driving strategic alignment ... and strengthen relationships with high-profile clients, proactively ensuring client satisfaction , loyalty, and effective issue resolution. + Strategically align… more
- Love's Travel Stops & Country Stores (Hamburg, PA)
- …Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee -vehicle deployment. + ... assist/oversee daily operations to drive efficiency, quality, and customer satisfaction . Responsibilities include leading a team, managing processes, and executing… more
- Penn Medicine (West Chester, PA)
- …modified diets and dietary restrictions to ensure optimal patient care and satisfaction . Accountable for patient satisfaction on assigned units. Supports the ... team approach with the Nursing Department to ensure patient satisfaction .Adheres to Hospital and department policy and procedures on...starts with the best care for our employees. Our employee benefits programs help our employees get healthy and… more