- Highmark Health (Monroeville, PA)
- …a transitional care unit with our open heart surgery patients increases our patient satisfaction . Our CTICU is a two-time Bronze Beacon Award Unit. The management is ... hospital policy. + Continuously evaluates and assesses patient and family satisfaction . + Participates I department specific patient satisfaction initiatives.… more
- Pearle Vision (Pittsburgh, PA)
- …* Monitor and improve KPIs: Average ticket value, capture rate, and patient satisfaction scores. * Deliver 5-star service and motivate the team on best practices ... expert frame styling, precise measurements, and adjustments to ensure patient satisfaction . * Educate patients on lens options (eg, anti-glare, progressives) to… more
- Blufox Mobile (Pittsburgh, PA)
- …team of Store Managers and Sales Associates to maximize sales, customer satisfaction , and compliance results. + Analyze key performance indicators (KPIs) and ... team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction (NPS): + Foster a customer-centric culture to achieve and maintain… more
- Penn Medicine (Radnor, PA)
- …customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. Job Duties/Responsibilities: + Strives to create ... to improve the patient experience, including areas identified in patient satisfaction surveys. + Ensures communication and collaboration with clinical staff and… more
- Aerotek (Oakdale, PA)
- …truck in compliance with DOT, OSHA, and MSDS standards, ensuring customer satisfaction through on-time, accurate, and damage-free deliveries. Your role will include ... in compliance with DOT, OSHA, and MSDS standards. + Ensure customer satisfaction with on-time, accurate, and damage-free deliveries. + Verify delivery accuracy and… more
- Penn Medicine (Philadelphia, PA)
- …customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The Supervisor uses acquired knowledge and takes ... event + Oversees the divisional Press Ganey / patient satisfaction initiatives including reviewing and analyzing data, recommending process improvements,… more
- Compass Group, North America (Natrona Heights, PA)
- …hospitality (respect) orientation toward customers and clients. + Supports client satisfaction at a level that ensures account retention. + Promotes client ... + Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed....reporting to clients as needed. + Assists in effective employee relations programs at unit site. + Encourages … more
- GovCIO (Harrisburg, PA)
- …architecture, and other cross functional teams to ensure business case and customer satisfaction goals are met. + As the Agile product manager, work with customers ... concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner. + Provide product related leadership and… more
- Hotel Equities (Harrisburg, PA)
- …ITEMS IN A FRIENDLY, COURTEOUS AND TIMELY MANNER RESULTING IN GUEST SATISFACTION . ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION REQUIRES PERFORMING THE ... IN A FRIENDLY AND COURTEOUS MANNER TO ENSURE GUEST SATISFACTION . AFTER SET UP, PRESENT CHECK AND OBTAIN PAYMENT....ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY… more
- Geisinger (Danville, PA)
- …level of patient care, promote safety, and maximize patient satisfaction . Exhibits compassionate care during patient-nurse interactions. Coordinates patient care ... with discounted backup care for your loved ones + Employee Assistance Program (EAP): Referrals for childcare, eldercare, &...are top notch. Staff turnover is minimal and patient satisfaction scores are high. BP8 is very proud of… more