- Monro Muffler/Brake (Wysox, PA)
- …Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. + Support teammates in establishing and maintaining a productive ... complaints, and adjustments. + Build guest relationships to maximize customer satisfaction , loyalty, and retention. + Assist teammates in conveying repair and… more
- Cayuse Holdings (Harrisburg, PA)
- …customers via phone, e-mail, or other forms of communication + Ensures customer satisfaction through follow up and special efforts + Resolve issues following the ... Management System. + Customer service experience and strong focus on customer satisfaction . + Call center experience. + Experience in a technology support… more
- PNC (Pittsburgh, PA)
- …labor program metrics/analytics to drive operational excellence and end-user satisfaction . + Participates and co-lead ad-hoc contingent labor projects such ... - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that… more
- Kyndryl (Harrisburg, PA)
- …improved first-call resolution, reduced handle time, and enhanced customer satisfaction . **Operational Excellence:** + Achieve individual and team utilization ... for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; Fostering...- wherever you are in your life journey. Our employee learning programs give you access to the best… more
- MongoDB (Philadelphia, PA)
- …Craft and execute initiatives sought to grow customer retention, expansion, satisfaction , and product adoption + Executive presence and communication: Build and ... and exceeding your regional team goals for retention, expansion and customer satisfaction To drive the personal growth and business impact of our employees,… more
- Cummins Inc. (Pittsburgh, PA)
- …will inspire and empower their team, ensuring operational excellence, customer satisfaction , and alignment with organizational goals. With a focus on continuous ... + Champion a customer-centric culture across all branches. + Monitor customer satisfaction using Net Promoter Score (NPS) and Lens of the Customer programs.… more
- SAP (Newtown Square, PA)
- …business journey with our solutions. The CSM works to increase customer satisfaction , retention, renewals, references, and upsells for Cloud products within their ... - HCM)** - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.… more
- ENFRA (Kersey, PA)
- …Solutions Delivery is responsible for Contract execution, Client satisfaction , business development, contract negotiations with vendors/subcontractors, employee ... be able to communicate them to leadership. + Informs Vice President of employee development and of any performance issues. + Full understanding of Contract(s) Terms… more
- UPMC (Pittsburgh, PA)
- …Pittsburgh, PA 15213. Remote possibilities after orientation. **Position Specifics:** Employee with be assisting providers with obtaining prior authorization for ... treatment and completing required documentation for CYF cases. Employee will also assist with triaging patient calls and messages and in rare cases, may be asked to… more
- Highmark Health (Pittsburgh, PA)
- …HOSPITAL:** West Penn Hospital has Magnet(R) recognition, private patient rooms, free employee parking and a generous benefit package (for full-time and part-time ... everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers. + Participates… more