- TE Connectivity (Middletown, PA)
- …dedicated to building and maintaining robust customer relationships, ensuring total satisfaction , and driving improvements in customer experience. Acting as the ... Drive initiatives for Extraordinary Customer Experience (ECE) + Monitor and improve satisfaction metrics: + STR (Straight Through Rate) + CES (Customer Effort Score)… more
- Sodexo (Hershey, PA)
- …**What You'll Do** **The successful candidate will:** + regularly analyze patient satisfaction data and implement additional measurements and action plans in these ... + identify process improvement initiatives and oversee the implementation; + employee training for compliance, safety, sanitation, customer service and HR Functions;… more
- GE HealthCare (Philadelphia, PA)
- …(PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence. This role sits onsite at our client ... to ensure resolution and proper follow + up, leading to customer satisfaction . + Implement GE/customer facility contract, supporting business goals and objectives. +… more
- Compass Group, North America (Lancaster, PA)
- …+ Ensures patient services staff assists in achieving stated patient satisfaction goals + Complies with regulatory standards, including federal, state, and ... and patient rights policies + Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance… more
- Highmark Health (Monroeville, PA)
- …hospital policy. + Continuously evaluates and assesses patient and family satisfaction . + Participates I department specific patient satisfaction initiatives. ... Policies and Practices and Information Security Policy._ _Furthermore, it is every employee 's responsibility to comply with the company's Code of Business Conduct.… more
- Tradesmen International, Inc. (Allentown, PA)
- …our rapid growth has been made possible by an entrepreneurial spirit, our Employee First mentality, commitment to safety, and a dynamic, driven, and team-based ... Industrial AEs lead new business development, customer relationships, and client satisfaction in their assigned territories. This individual will cover the Allentown… more
- Penn Medicine (Philadelphia, PA)
- …or Charge Nurse.Sensitive and responsive to patient, family, and customer satisfaction issues by demonstrating courtesy and respect for patients, family visitors, ... staff and employees.Supports and contributes to the unit's patient satisfaction goals.Communicates pertinent observations to appropriate members of the health… more
- Geisinger (Danville, PA)
- …trauma patients, including clinical decision-making, resource utilization, and patient satisfaction . + Develops and implements clinical protocols and practice ... of area personnel. + Ensures goals are met in areas including customer satisfaction , safety, quality, and team member performance. Benefits of Working at Geisinger:… more
- Impact Fire (Pottstown, PA)
- …with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided ... technicians and management to ensure consistent, best in industry customer satisfaction , and business growth. **Job Responsibilities:** + Handle incoming customer… more
- NCR Atleos (PA)
- …requires strong relationship management and carries the responsibility for the customer's satisfaction with NCR Atleos * Ensure that key customer accounts continue ... skills to initiate and maintain executive-level interaction and customer satisfaction * Close profitable NCR Atleos Solution deals incorporating hardware,… more