- SpaceX (Bastrop, TX)
- …and performance evaluations. + Own development of direct reports to enhance employee skills and career growth, assuring alignment with organizational goals and ... customer issues and complaints, providing resolution and maintaining customer satisfaction . + Identify opportunities for process improvements and implement changes… more
- HNTB (Houston, TX)
- …growth, it is an exciting time to join our team of employee -owners. This opportunity entails being responsible for managing assigned project(s) throughout their ... work, on time, on budget and to the client's satisfaction on every project. This position proactively manages the...schedule, and budgets to completion and to the client's satisfaction . Leads or actively participates in client contract scoping… more
- AireSpring (Dallas, TX)
- …The Customer Success Service Manager is responsible for ensuring client satisfaction , retention, and growth by providing proactive service, support, and strategic ... of key clients. + Develop strong, trusted relationships to ensure customer satisfaction and loyalty. + Regularly communicate with clients to understand their goals,… more
- ADP (El Paso, TX)
- …The Client Service Manager ensures the delivery of optimal service, client satisfaction and client retention.. Act as the primary contact for retirement plans ... with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE… more
- JPMorgan Chase (Plano, TX)
- …tips and videos to enhance our support content and influence customer satisfaction . **Required qualifications, capabilities, and skills** + 5+ years of experience or ... driving change with stakeholders using client feedback + Experience with customer satisfaction metrics such as Customer Satisfaction (CSAT) and Net Promoter… more
- ADP (El Paso, TX)
- …work ethic. + Manages performance of associates in order to meet employee retention goals, to ensure high statistical achievement and provide opportunities for ... Works with the New Business Team to ensure client satisfaction with the 401(k) product,to assign new 401(k) Specialists...the worksite or over the phone, to ensure client satisfaction with the 401(k) product - to receive feedback… more
- Microsoft Corporation (Dallas, TX)
- …partners and v-teams. + Engages with C-Suite executives. Focuses on customer satisfaction metrics. Takes ownership for issues and reaches out to customers to ... engagement. + Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at… more
- Marriott (San Antonio, TX)
- …facilities and equipment, food and beverage), service levels, and overall satisfaction . * Provides accurate, complete, and effective turnover to Event Management. ... the customer's expectations. * Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their … more
- JPMorgan Chase (Plano, TX)
- …our complex treasury and cash management products and services, ensuring client satisfaction and retention + Analyze and identify gaps in client service processes, ... proactive solutions and strategies before issues arise to enhance client satisfaction and loyalty + Exceptional written and verbal communication abilities,… more
- Ford Motor Company (Austin, TX)
- …wholesale, and fee income products (including Ford/Lincoln Protect), enhancing satisfaction with the finance process, and optimizing overall dealership processes. ... tools and presentations to improve dealership finance performance as well as satisfaction with the finance process. Identify target dealers for increased Ford and… more