- TEKsystems (Jacksonville, FL)
- …Provide Tier 2 support to IT users for basic software and hardware of end - user computing and desktop-based local area network (LAN) systems; * Troubleshoot ... 3 support when necessary; * Document problems and resolutions; * Perform end - user training, if applicable; * Provide quality customer service; * Participate in… more
- BAE Systems (Jacksonville, FL)
- …Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end - user computing devices, including zero clients, thin clients, thick clients, ... in Tier and IT support, with hands-on expertise providing initial troubleshooting for end - user devices and remote access in government or large enterprise… more
- Sumitomo Pharma (Tallahassee, FL)
- …message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and ... by scope) + Abide by SLAs (Service Level Agreements) to manage end - user expectations + Perform post-resolution follow ups to help eliminate future requests… more
- TECO Energy (Tampa, FL)
- …proposition, prototyping and solution design, functional requirements definition, daily stand ups, user acceptance testing, end user identification, business ... one or more areas of the business. Oversees the end -to- end implementation or enhancement of data driven...Excel, including pivot tables and formulas + Knowledge of user story mapping **LEADERSHIP COMPETENCIES** + Speaks up on… more
- MyFlorida (Tallahassee, FL)
- …end users. + Troubleshooting and Team Leadership: Troubleshoot and analyze issues with end user devices and applications, lead a team of technicians, and ... issues with Android and Apple phones. + Ability to analyze and repair end user issues with wired and wireless networks. + Ability to support Conference Systems,… more
- AdventHealth (Altamonte Springs, FL)
- …process. + Assists in development of training/implementation timelines + Provide day-to-day end user support of the applications including trouble shooting data ... issues. + Continuously and proactively improve applications to enhance end user experience by providing training and adding new functionality + Write and… more
- BAE Systems (Jacksonville, FL)
- …Support Analyst, you'll provide Tier 2 analysis and troubleshooting support for end - user computing devices, including zero clients, thin clients, thick clients, ... of experience in Tier 2 IT support, with hands-on expertise troubleshooting end - user devices and remote access in government or large enterprise environments +… more
- Crowley Maritime Corporation (Jacksonville, FL)
- …based on analysis. . Develops and documents best practices based on management and end - user feedback. . Coordinates the installation of new software systems and ... system value opportunities, including process optimization, policies and procedures, and end - user experience improvements. . May indirectly lead other, less… more
- Bayer (Gainesville, FL)
- …to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer ... TASKS AND RESPONSIBILITIES** + Perform preventive maintenance, repairs and installation at end user customer sites using approved Bayer documentation; + Schedule… more
- Cardinal Health (Tallahassee, FL)
- …control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the ... Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of… more
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