- Elite Enterprise Resources (Albany, NY)
- …expertise and hands-on participation in the following activities: * Work with end users and/or review/analyze existing documentation or system artifacts to document ... and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides....or contribute to the development of regression tests and/or user acceptance tests. * Execute functional and system tests,… more
- MongoDB (New York, NY)
- …and implement strategic plans to optimize global support operations, enhance user experience, and improve service delivery + Identify and implement innovative ... and implement a streamlined process for identifying, alerting on, and reporting end -of-life (EOL) AV hardware. Share this information with leadership to facilitate… more
- City of New York (New York, NY)
- …and cost-effective. MOCS makes it easier to do business through use of end -to- end technology tools, increases transparency by publication of enriched data and ... team members and Service Desk leadership. Provide Quality Assurance for user interaction and categorical data in designated client services ticketing platforms,… more
- City of New York (New York, NY)
- …and cost-effective. MOCS makes it easier to do business through use of end -to- end technology tools, increases transparency by publication of enriched data and ... or other units and/or escalated to managers; - Record user interaction and categorical data in designated customer services...customer services platforms, eg JIRA; - Propose updates to user resources for systems such as PASSPort and HHS… more
- Capgemini (New York, NY)
- …* Provide data-backed recommendations to optimize site engagement, conversion rates, and user experience. * Ensure accurate GA4 tracking and infrastructure setup for ... all key user interactions and experiments. * Use SQL to query...the entire breadth of their business needs. It delivers end -to- end services and solutions leveraging strengths from… more
- Mastercard (Harrison, NY)
- …a design thinking methodology or problem-solving approach that emphasizes user -centricity, creativity, and iterative processes to develop innovative solutions to ... complex challenges - focusing on the user /customer experience. * Identify and recommend new payments products...global product teams, and operational teams to deliver results end -to- end . * Track record of designing and… more
- Amazon (New York, NY)
- …craft and pixel-perfect execution. In this role, you'll create sophisticated user interfaces and experiences for Amazon Autos, while maintaining the highest ... - Excellence in interaction design and visual design - User -centered design approach - Data-driven decision making Key job...- Data-driven decision making Key job responsibilities - Design end -to- end UX for complex and ambiguous automotive… more
- Greater Southern Tier BOCES (Elmira, NY)
- …to purchase hardware and software. + Works with systems personnel establishing user (customer) and operations communications procedures. + Maintains & supports local ... training, and technical support for varied programs. + Provides end users first level support for LAN-based applications and...Provides maintenance in a timely manner in response to user requests. + Other duties as assigned. Job Qualifications… more
- Meta (Albany, NY)
- …while advocating for the people who could use our products 3. Design and execute end -to- end custom primary research using a wide variety of methods 4. Design ... studies that address both user behavior and attitudes 5. Work independently and autonomously...Bachelor's degree with 10+ years of relevant experience in user experience, applied research and/or product research and development… more
- Robert Half Technology (Brooklyn, NY)
- …New York. In this role, you will provide technical assistance to end -users, ensuring smooth operations across Windows and Mac environments. Your expertise will ... desktop support to troubleshoot and resolve technical issues for end -users. * Assist users in accessing Wi-Fi networks and...software. * Handle password resets, account creation, and other user account management tasks. * Perform imaging and setup… more
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