- Citigroup (Irving, TX)
- …years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational ... process change and improvement. + Experience in Cloud Operations/ support and site reliability. + Hands on experience with AWS and/ or GCP. + Proficiency with Infrastructure as code (IaC) tools like Terraform, CloudFormation, Working knowledge of scripting (… more
- Kratos Defense & Security Solutions, Inc. (Round Rock, TX)
- …system-level concept of operation (ConOps), performing functional analysis and decomposition to meet end user needs using MBSE tools and techniques + Developing ... operational models using frameworks such as DoDAF, MoDAF, UPDM, UAF + Conducting trade studies and performing design research of basic engineering concepts and explorations to determine optimal requirements and system architecture + Working in adherence to… more
- SCI Shared Resources, LLC (Houston, TX)
- …develops job aids. May train colleagues on department procedures and standards. **Advanced End User System Support** + Provides support for incidents and ... problems escalated from our tier 1 and tier 2 support teams with a particular focus on PC hardware, operating systems, peripherals, IoT, and other devices managed by the team. + Support endpoint security function including CyberArk EPM, Windows Firewall,… more
- Fox Rothschild LLP (Dallas, TX)
- …the IS HelpDesk for all Fox Rothschild computer users. + Documents all pertinent end - user identification information and nature of problem or issues in Service ... Now system. + Access knowledge bases and resources on the Internet to aid in problem resolution. + Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with… more
- CBRE (Austin, TX)
- …parties. + Serves as champion of the Location Intelligence platform and educates end - user groups on the capabilities of Location Intelligence services. Solicits ... feedback from clients and relays information to stakeholders in order to provide an excellent customer service experience. + Partners with the Sr. Director of Location Intelligence to source top-talent and works closely with the Operations Director, D&T, and… more
- Patterson Companies, Inc. (Roanoke, TX)
- …orders requiring special handling as required by branch personnel, sales staff or end - user **Order Processing** + Fulfill current or new client orders to ... achieve client customer satisfaction **A** **dditional Functions** In addition to the essential functions listed above, the incumbent may perform the following additional functions. + Transacting all business in accordance to Patterson Companies business code… more
- Epco, Inc. (Houston, TX)
- …and challenges with data on internal applications. + Facilitate and coordinate end user acceptance testing, change management, issue management, problem ... escalation and resolution. + Acquire and maintain system and business knowledge needed to support direct users and other internal technical teams. + Complete all required change management tasks and relevant SOX control requirements. + Adhere to current team… more
- Citigroup (Irving, TX)
- …Management Control Assessment (MCA), Basel Committee on Banking Supervision (BCBS), and End User Computing (EUC). + Oversee Credit Bureau Reporting, Regulatory ... Reporting (eg FR Y-14), and monitoring of risk exposure relative to established limits. + Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty. + Demonstrates and inspires… more
- Entergy (The Woodlands, TX)
- …all areas of technology (infrastructure, commercial applications, software development, end - user platforms, IT operations). Planning experience, especially the ... design of longer-term strategies. Ability to communicate and present effectively with all levels in the organization, including executive management. Excellent interpersonal communications skills. Excellent writing and presentation skills. Working knowledge of… more
- Arena Technical Resources, LLC (Austin, TX)
- …technology stack, from the database kernel and cloud service platform to end user -facing portals. Responsibilities: - Oversee operations and perform maintenance ... on cloud database services to ensure optimal performance. - Address production challenges by enhancing automation, self-healing capabilities, and real-time monitoring - Deploy code updates and implement system changes within the region. - Serve as the… more