- TEKsystems (Dallas, TX)
- …end users can accomplish business tasks. This includes actively resolving escalated end user help requests within established SLAs. Problem resolution may ... FAQ lists for end users. * Reinforce SLAs to manage end - user expectations. Industrial Plant Management (Where Applicable) * Able to assist plant automation… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet end - user needs, and implements new technologies. + **Problem Resolution & ... -users to enhance the use of Epic and offers solutions to resolve end - user system issues. Conducts problem-solving and root cause analysis to resolve routine to… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... -users to enhance the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and manages small to medium projects independently.… more
- L3Harris (Greenville, TX)
- …analysis of complex, specialized hardware/software MCS system. Essential Functions: + Translate end - user requirements into collection system settings for use on ... data fidelity and to support troubleshooting/repair efforts. + Provide reporting to the end - user to aid in the final analysis/use of the data from delivered… more
- ProSphere Tek (El Paso, TX)
- …in this position will be required to be the Tier 1 first respondent to end - user requests for assistance in the operation and functionality of their computing ... + Technical certifications strongly desired + Experience providing IT support to end - user communities preferred but not required + Excellent customer service and… more
- Parexel (Austin, TX)
- …to meet project and compliance requirements. This position also offers the opportunity to provide end - user support as the user base grows-making it a great ... training and support on SCA features and best practices. + Offer end - user support (as availability allows) to assist with onboarding and troubleshooting, helping… more
- Elior North America (Houston, TX)
- …LMS reports and dashboards (completion rates, compliance, engagement). + Provide end - user support and training for learners, managers, and administrators. ... with HR, Learning, and business leaders to deliver an intuitive user experience, reliable data, and impactful reporting that supports organizational learning,… more
- Koniag Government Services (San Antonio, TX)
- …Modernization. + Ensures these strategies are effectively implemented across approximately 250,000 end - user devices, 3,000 physical and virtual servers, and 250 ... processes, ensuring efficient and secure onboarding, modification, and offboarding of user identities across all DHA systems and applications. + This includes… more
- Capgemini (Dallas, TX)
- …to evaluate HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end - user documentation, and ... for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work...the entire breadth of their business needs. It delivers end -to- end services and solutions leveraging strengths from… more
- Shaw Industries Inc (Houston, TX)
- …products to capture market share and increase overall division profitability while meeting customer/ end user needs for projects with scope between $300K and $1M ... makers that demonstrate the Shaw advantages while demonstrating ROI to the end user . + Manage and maintain specified relationships for nationwide contracts up to… more