- The MITRE Corporation (Mclean, VA)
- …risk programs + Training and communications skills to create clear guidance and deliver end - user training + Ability to create and manage custom reports and ... corporate card issuer to resolve issues and optimize program performance + Develop user training, job aids, and SOPs to support change management and drive adoption… more
- Cognizant (Richmond, VA)
- …. Prepare user documentation, configuration workbooks, and process flows; deliver end - user training to support adoption and knowledge transfer. . Provide ... post-go-live support including hypercare activities, regression testing during quarterly releases, and continuous system enhancements. **Work model** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a… more
- Amazon (Arlington, VA)
- …teams as needed. * Deliver technical support for fielded systems, including end - user devices, network endpoints, and Kuiper terminals. * Coordinate on-site ... of TS/SCI. Basic Qualifications - 2+ years of troubleshooting in a multi- user high availability environment experience - 2+ years of PC repair, troubleshooting,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support ... solutions to recurring problems to improve overall support efficiency and user satisfaction . Mentoring staff Requirements Required Skills: . Bachelor's degree… more
- CACI International (Ashburn, VA)
- …of deployed systems. **Responsibilities:** + Triage and troubleshooting incidents with critical end user applications and work in a highly Agile environment ... track and report metrics, assess system data, analyze error logs, & capture user reports. + Responsible for operations support metrics and Portfolio service desk… more
- Qualtrics (Reston, VA)
- …advanced technical expertise, and administering & governing the platform. + Lead end - user support initiatives, advanced troubleshooting, configuration, user ... provisioning, and role-based access management within Zuora. + Automate finance-related workflows, specifically those involving subscription lifecycle management, billing, invoicing, and revenue recognition within Zuora, optimizing productivity and compliance… more
- TheIncLab (Mclean, VA)
- …technical constraints, and operational goals. + Develop an in-depth understanding on the end user domain while translating customer needs into system designs and ... projects. + Demonstrated success in leading teams to develop high-performance, user -centered applications. + Experience as a military aviator and defense mission… more
- General Dynamics Information Technology (Herndon, VA)
- …requirements of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ... software components to support a wide variety of large, mission critical, user -facing applications and services produced by multiple project teams. The engineers… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support ... resolve, requiring deeper knowledge of specific systems, software configurations, and user environments. Requirements Required Skills: + Bachelor's degree in IT,… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - ... VA. + Initiate and resolves service request/problem incidents + Consult with the user community to resolve technical problems and answer queries by telephone or… more
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