- Deloitte (Rosslyn, VA)
- …Manage the ongoing interactions with lead users. Use the product as an end user to build empathy and self-identify improvements. + Ensure stakeholders ... and manage an innovative change process through business strategy inputs, KPI tracking, end - user behavior metrics, and voice of customer research that generates… more
- William C Brown Inc (Springfield, VA)
- …requirements of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ... This person needs to have the ability to assess user feedback, rapidly tailor user interface functionality...to have the ability to modify both front and back- end application code during the implementation phases. Position Duties… more
- US Courts (Alexandria, VA)
- … training for Microsoft Office and other required applications as well as other end user IT training as necessary; Set up, configure, install, and document ... mobile devices and their applications, terminology, methodology, and experience in end - user training. Proficiency in Windows and Microsoft Office products… more
- SAIC (Mclean, VA)
- …of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related ... desk side support, acting as specializing in troubleshooting complex and advanced end - user issues with Classroom Technology. + Must have a broad base of… more
- CACI International (Reston, VA)
- …cycle experience in addition to operations and maintenance experience providing end user support. **Responsibilities:** * Defect Resolution including ... documentation, configuration, and testing * End User Support * System Enhancements including documentation, configuration, and testing * Status Reporting on a… more
- Northrop Grumman (VA)
- …delivery approach for the i2 portfolio including standards and best practices for end user training, communications, and support + Support the development and ... the adoption of our products and ensure a superior user experience. This manager will report to the AI...delivery of end - user training for AI and analytics products...delivery of end - user training for AI and analytics products as well… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …performance issues, and connectivity problems. + Deliver **remote and on-site end - user desktop support** , resolving escalated technical issues effectively ... reporting. + Collaborate with external teams to analyze and improve end - user experience. + Participate in incident triage and real-time response efforts.… more
- Red River (Chantilly, VA)
- …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... (or equivalent experience). + In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS systems, with a… more
- Zones LLC (Richmond, VA)
- …the need to Escalate to Deskside Services (eg, additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation ... scripts, RCA). + Providing continuous improvement and innovation for better Authorized End User experience, (ie automation scripts, knowledge base articles,… more
- University of Virginia (Charlottesville, VA)
- …and execution of tactical initiatives aligned with the Health System's strategic end - user computing goals. Oversees the engineering, availability, and integrity ... of the Medical Center's core end - user computing environment, including all devices, operating systems, application platforms, and management tools essential for… more