- William C Brown Inc (Springfield, VA)
- …requirements of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ... This person needs to have the ability to assess user feedback, rapidly tailor user interface functionality...to have the ability to modify both front and back- end application code during the implementation phases. Position Duties… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end - user support. * Anticipated split between the helpdesk lead role and providing end -… more
- TEKsystems (Reston, VA)
- …cause analysis 20 Evaluates new systems by performing in-depth tests including end - user reviews. Researches software and related products to support ... including all necessary tasks to perform operating system administration user account management disaster recovery strategy and networking configuration. 25… more
- Intermountain Health (Richmond, VA)
- …Under supervision, works on small defined elements of large projects to create end user solutions. + **Requirements gathering:** Under supervision, gathers and ... through stakeholder identification and interviews, research, competitive analysis, and user feedback. Works to align requirements against best practices, system… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …performance issues, and connectivity problems. + Deliver **remote and on-site end - user desktop support** , resolving escalated technical issues effectively ... reporting. + Collaborate with external teams to analyze and improve end - user experience. + Participate in incident triage and real-time response efforts.… more
- Red River (Chantilly, VA)
- …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... (or equivalent experience). + In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS systems, with a… more
- Govini (Arlington, VA)
- …you could also be responsible for: + Support the success of Govini's clients via end - user training and user support + Provide technical workflow development ... Managers and Product Managers to capture market demand and user needs for inclusion into Govini's offerings + Proactively...users + Develop and maintain documentation such as tailored user guide reference materials + Conduct research and develop… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets work include the problem, the solution, the end user , initiation and completion time, and end user ... + Perform in-person customer service and phone support service to 4,000 end - user community. + Perform trouble ticket action to include updates with quality… more
- SitusAMC (Richmond, VA)
- …costs, provide higher quality, and/or increase predictability of service delivery + Consults with end user to prototype, refine, test, and debug programs to meet ... will work across all layers of the application front end , middle layer and DB layer including development frameworks...amount of activity data to drive the insight of user behavior and best way to identify relevant data… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …performance testing, evaluate test results, and provide feedback. + Provide Test and End user support for test events and operations; perform basic ... cloud and software needs. Works with development team to create effective user interfaces, networks, and hardware and software solutions. Customizes architecture to… more