• Associate Service Desk Technician - Tier I (SCA…

    GovCIO (Richmond, VA)
    …may have impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance metrics **Qualifications** ... Support initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets in… more
    GovCIO (12/19/25)
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  • Lead Business Analyst (Remote)

    CareFirst (Reston, VA)
    …testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in ... analyzing, documenting, validating, specifying and verifying the needs of business or user . The incumbent is accountable for leading the gathering and synthesizing… more
    CareFirst (12/30/25)
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  • Assoc Specialist System Support

    The Hershey Company (VA)
    …and products. Additionally, the Assoc Specialist System Support will coordinate support for end user devices (PCs, phones, etc.) in collaboration with corporate ... technician PCs. Maintain plant OT infrastructure, including networking troubleshooting. * * End User Support*: Address plant user support needs related to PC… more
    The Hershey Company (12/10/25)
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  • Product Owner

    General Dynamics Information Technology (Fairfax, VA)
    …to business outcomes. + Serve as the voice of the customer, representing end - user needs and federal business requirements in backlog prioritization. + Work ... Trust/Other Required:** Other **Job Family:** Software Engineering **Skills:** Agile User Experience,Product Ownership,SAFe **Certifications:** SAFe Product Owner/Product Manager (POPM)… more
    General Dynamics Information Technology (11/08/25)
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  • Systems Support Engineer I (Monday-Friday 8:30…

    Red River (Chantilly, VA)
    …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... (or equivalent experience). + In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS systems, with a… more
    Red River (11/26/25)
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  • Technical Program Manager - BADGE Kiosk Hardware

    Oracle (Richmond, VA)
    …automating remote diagnostics, inventory health checks, firmware/software updates, and end - user ticket workflows. + Identify and implement automated ... and is committed to maximizing uptime, process efficiency, security, and user satisfaction. You will oversee the complete BADGE kiosk hardware environment,… more
    Oracle (11/25/25)
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  • Desktop Support Technician

    Zones LLC (Richmond, VA)
    …the need to Escalate to Deskside Services (eg, additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation ... scripts, RCA). + Providing continuous improvement and innovation for better Authorized End User experience, (ie automation scripts, knowledge base articles,… more
    Zones LLC (12/13/25)
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  • Director, Digital/Technical Product Management…

    USAA (Chesapeake, VA)
    …methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs. * Guides team in ... the product lifecycle, from ideation and development to launch, iteration, and end -of-life. This ensures that products are delivered systematically and meet defined… more
    USAA (12/30/25)
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  • New Business Development Manager- Outside Sales

    ITW (Richmond, VA)
    …and will provide post-sale support at customer sites and tradeshows to build end user awareness and drive purchase decisions. **Key Responsibilities** + Lead ... segmentation efforts to develop targeted profiles for the builder end user base. + Champion the tetraGrip strategy and go-to-market initiatives. Lead the… more
    ITW (11/27/25)
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  • Senior Product Analyst - Learning Technologies

    CVS Health (Richmond, VA)
    …direct involvement in requirements gathering, configuration support, data validation, and end - user testing across multiple learning technology initiatives. What ... + Coordinate user acceptance testing (UAT) with business stakeholders and end users + Document defects, track resolution, and validate fixes prior to release… more
    CVS Health (01/03/26)
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