- CACI International (Sterling, VA)
- …diverse and geographically separated team is crucial. **What you'll get to do:** Support end - user applications and work in a multi-tier service desk as well as ... service and/or identify and correct core problems + Simulate or recreate user problems to resolve operating difficulties and recommend system or process… more
- Zoom (Richmond, VA)
- …team. In this role, you will play a crucial part in identifying customer and end - user pain points. You will be developing innovative solutions and driving the ... messaging providers. Responsibilities + Having a deep understanding of customer and end - user needs, identifying real pain points and opportunities that go beyond… more
- Saliense Consulting (Arlington, VA)
- …issues promptly and professionally. Assist in the creation and delivery of end - user training materials and documentation. Conduct training sessions to educate ... Responsibilities: Technical Documentation - Collaborate with business stakeholders and end -users to understand their requirements and translate them into functional… more
- Genetec (VA)
- …needed Partner Collaboration (15%) + Account Planning with SI Partners - Work closely with end user customers, channel partners, and your PAE to align on goals, ... & Networks - Participate in relevant associations (eg, AASA, NACUBO, EDUCAUSE) + End User Engagement - Support regional user groups, panels, and peer-led… more
- CareFirst (Reston, VA)
- …cause analysis. + Evaluates new systems by performing in-depth tests, including end - user reviews. Researches software and related products to support ... including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration. +… more
- General Dynamics Information Technology (Fairfax, VA)
- …and supporting the verification of systems changes after deployments. Perform unit testing. Create end user scenarios and support user testing. + Assist as ... research, and resolve reported application issues. Includes diagnosing the nature of the user or system issue and coordination of additional Tier III resources such… more
- Deloitte (Mclean, VA)
- …of Salesforce-developed products, ensuring robust quality across all system personas (eg, admin, end user , manager). + Develop & Maintain Test Cases: Design, ... of products developed on the Salesforce platform. You will perform functional, end -to- end (E2E), and smoke testing across all system personas, working… more
- Govini (Arlington, VA)
- …you could also be responsible for: + Support the success of Govini's clients via end - user training and user support + Provide technical workflow development ... Managers and Product Managers to capture market demand and user needs for inclusion into Govini's offerings + Proactively...users + Develop and maintain documentation, such as tailored user guide reference materials + Conduct research and develop… more
- Highmark Health (Richmond, VA)
- …issues, conducts routine maintenance, updates systems with new functionality to meet end - user needs, and implements new technologies. + **Problem Resolution & ... -users to enhance the use of Epic and offers solutions to resolve end - user system issues. Conducts problem-solving and root cause analysis to resolve routine to… more
- Highmark Health (Richmond, VA)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... -users to enhance the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and manages small to medium projects independently.… more