- Baylor Scott & White Health (Temple, TX)
- **Job Summary** This position supports end user devices and provides technical support. A strong background in technical support, customer service and ... effectively utilize approved remote support tools to diagnose and resolve end - user issues. + Provides liaison support with Information Technology and… more
- Insight Global (Houston, TX)
- …Epic teams to ensure that all Beaker configurations support laboratory excellence, operational efficiency, and end - user experience. Project management experience ... specifications. Troubleshooting issues, building and testing system configurations, and training end users. Communicating with system end -users to understand… more
- Neovia Logistics (Dallas, TX)
- …system performance and availability. Performs diagnosing and general troubleshooting of end - user technology issues, escalating problems as required, are ... for the business across 130+ global facilities. Collaborates with end users, business and IT teams to ensure proper...+ Delivers a range of enterprise hands-on and remote end point support services and escalations to Neovia clients… more
- Zurich NA (Austin, TX)
- …or problems that are exceeding documented target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials, ... conducting training, or attending training in the role of subject matter expert. + Develops and implements continuous service improvement initiatives, provides service desk performance reporting and analysis and acts as deputy for service desk manager. +… more
- Deloitte (Westlake, TX)
- …of the Customer Experience Organization (CXO), you will be responsible for maintaining end - user relationships at all levels of the organization. You will provide ... your presentation skills through the delivery of training related programs to the user community. This is an in-office role which works 100% onsite (Sunday through… more
- USAA (San Antonio, TX)
- …the project management environment. Create robust test scenarios from a business end - user perspective to ensure updated, innovative and quality systems that ... occupation. Position requires: + Bank Disputes testing performing functional, regression and user acceptance testing; + Leading a team of testers driving capacity… more
- CVS Health (Farmers Branch, TX)
- …**Position Summary** Applies in-depth knowledge to provide technical support to end -users, diagnosing and resolving technical issues through various channels while ... and analyzes incident trends to improve processes and enhance user experience. This role is hybrid and you must...+ Understanding of asset management principles from procurement to end of life phases + Strong data analysis and… more
- Highmark Health (Austin, TX)
- …testing plan, scenarios, and documentation to ensure high quality of product. + Perform both end -to- end and user acceptance testing to ensure high quality of ... product. + Other duties as assigned or requested. **EDUCATION** **Required** + High School Diploma/GED **Substitutions** + None **Preferred** + Associate's Degree in Healthcare Administration, Business, Information Science or other related field **EXPERIENCE**… more
- Public Consulting Group (Austin, TX)
- …Provide excellent customer service to all customers. + Field incoming help requests from end users via a variety of intakes including live chat. + Record variations ... + Exceptional written and oral communication skills. + Experience supporting front end users. + Strong problem/incident documentation skills. + Ability to absorb and… more
- Bank OZK (Dallas, TX)
- …collaboration with key stakeholders; conducts business analysis requirements sessions with end users and documents workflows and related systems processes; actively ... information surrounding the change is designed appropriately and effectively. + Drives user acceptance testing including development and execution of test plans and… more