• Senior Interaction Designer - Financial Products

    Bloomberg (New York, NY)
    …evolve the company's pioneering software solution -. In addition to the Terminal, we support other tools like premium desktop & web products and internal ... member of the team you will closely partner with end users and subject matter experts and take ownership...needs throughout the process. + Experience with designing complex user workflows, decision- support systems, large dataset visualizations… more
    Bloomberg (11/15/25)
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  • Head of Digital Workplace Engineering…

    Guardian Life (New York, NY)
    …initiatives. + Strong understanding of AI/GenAI applications in IT operations and user support . + Experience with Agile methodologies and DevOps practices. ... to lead the design, engineering, and evolution of our end - user computing environment. This role will be...Champion the use of AI and GenAI to enhance user experience and automate support and provision… more
    Guardian Life (10/23/25)
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  • Associate, Technical Support Level 2

    BlackRock (New York, NY)
    …lifecycle management.** **Skills & Experience** **3+ years experience supporting clients in** **a desktop support role** **(preferably as a technical lead) in a ... role as a member of the Digital Workplace - User Experience Operations team, based in New York, NY....projects.** **Key Responsibilities** **Deliver both in-person and remote IT support for desktops, mobile devices, peripherals, and end more
    BlackRock (10/30/25)
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  • Senior IT&S Technician

    Northwell Health (New Hyde Park, NY)
    …or updated software modules. Ensures that support is provided for all end - user equipment including, desktop , laptop, printers, scanners and hospital ... repairing hardware issues, Fujitsu scanners, mobile carts, printers. Epic End - User Device (EUD) and Application Support...and troubleshooting on endpoint devices + Assist with Epic end - user desktop workflows and configurations… more
    Northwell Health (11/12/25)
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  • Lead, Digital Adoption-Workplace and Collaboration

    Guardian Life (New York, NY)
    …for IT and business stakeholders. + Provide feedback to IT and vendors based on user experience and adoption metrics. + Support IT teams in understanding and ... (VDI) including Amazon Workspaces, Windows 365 Cloud PC, and Azure Virtual Desktop (AVD) + Application streaming technologies + User experience analytics… more
    Guardian Life (10/23/25)
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  • IT Service Desk Analyst

    TEKsystems (Syracuse, NY)
    …system, Customer support , Technical support , Outlook, Windows, Customer service, End user support , Vpn, Hardware, Call center, software support ... for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high...focused on collaboration and will have direct communication with end users and peers. This position also will work… more
    TEKsystems (11/12/25)
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  • Technology Manager-EUC Lead - New York

    Capgemini (NY)
    …location 2-3 days each week **Job description:** We are seeking a tech savvy EUS ( End User Services) Lead who is excited about the latest Automation and AI ... candidate will bring a strong understanding of Service Desk, End User Computing & End ...to volumes are completed successfully. Managing the EUC Onsite Support Team Ensure that accurate data is available and… more
    Capgemini (10/11/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...and exception process/usage scenarios - Ability to orchestrate an end - user meeting with the goal of gathering… more
    City of New York (11/07/25)
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  • Manager, Service Delivery Engineer

    Sumitomo Pharma (Albany, NY)
    …message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and ... (as defined by scope) + Abide by SLAs (Service Level Agreements) to manage end - user expectations + Perform post-resolution follow ups to help eliminate future… more
    Sumitomo Pharma (11/15/25)
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  • Senior Specialist, Product Experience Design

    Mastercard (New York, NY)
    …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... Mastercard data and data modeling capabilities to develop, validate, and de-risk user -centric solutions for complex business challenges. We are looking for an… more
    Mastercard (10/25/25)
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