- Bloomberg (New York, NY)
- …evolve the company's pioneering software solution -. In addition to the Terminal, we support other tools like premium desktop & web products and internal ... member of the team you will closely partner with end users and subject matter experts and take ownership...needs throughout the process. + Experience with designing complex user workflows, decision- support systems, large dataset visualizations… more
- Guardian Life (New York, NY)
- …initiatives. + Strong understanding of AI/GenAI applications in IT operations and user support . + Experience with Agile methodologies and DevOps practices. ... to lead the design, engineering, and evolution of our end - user computing environment. This role will be...Champion the use of AI and GenAI to enhance user experience and automate support and provision… more
- BlackRock (New York, NY)
- …lifecycle management.** **Skills & Experience** **3+ years experience supporting clients in** **a desktop support role** **(preferably as a technical lead) in a ... role as a member of the Digital Workplace - User Experience Operations team, based in New York, NY....projects.** **Key Responsibilities** **Deliver both in-person and remote IT support for desktops, mobile devices, peripherals, and end… more
- Northwell Health (New Hyde Park, NY)
- …or updated software modules. Ensures that support is provided for all end - user equipment including, desktop , laptop, printers, scanners and hospital ... repairing hardware issues, Fujitsu scanners, mobile carts, printers. Epic End - User Device (EUD) and Application Support...and troubleshooting on endpoint devices + Assist with Epic end - user desktop workflows and configurations… more
- Guardian Life (New York, NY)
- …for IT and business stakeholders. + Provide feedback to IT and vendors based on user experience and adoption metrics. + Support IT teams in understanding and ... (VDI) including Amazon Workspaces, Windows 365 Cloud PC, and Azure Virtual Desktop (AVD) + Application streaming technologies + User experience analytics… more
- TEKsystems (Syracuse, NY)
- …system, Customer support , Technical support , Outlook, Windows, Customer service, End user support , Vpn, Hardware, Call center, software support ... for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high...focused on collaboration and will have direct communication with end users and peers. This position also will work… more
- Capgemini (NY)
- …location 2-3 days each week **Job description:** We are seeking a tech savvy EUS ( End User Services) Lead who is excited about the latest Automation and AI ... candidate will bring a strong understanding of Service Desk, End User Computing & End ...to volumes are completed successfully. Managing the EUC Onsite Support Team Ensure that accurate data is available and… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...and exception process/usage scenarios - Ability to orchestrate an end - user meeting with the goal of gathering… more
- Sumitomo Pharma (Albany, NY)
- …message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and ... (as defined by scope) + Abide by SLAs (Service Level Agreements) to manage end - user expectations + Perform post-resolution follow ups to help eliminate future… more
- Mastercard (New York, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... Mastercard data and data modeling capabilities to develop, validate, and de-risk user -centric solutions for complex business challenges. We are looking for an… more