- Guardian Life (New York, NY)
- …for IT and business stakeholders. + Provide feedback to IT and vendors based on user experience and adoption metrics. + Support IT teams in understanding and ... (VDI) including Amazon Workspaces, Windows 365 Cloud PC, and Azure Virtual Desktop (AVD) + Application streaming technologies + User experience analytics… more
- TEKsystems (Syracuse, NY)
- …system, Customer support , Technical support , Outlook, Windows, Customer service, End user support , Vpn, Hardware, Call center, software support ... for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high...focused on collaboration and will have direct communication with end users and peers. This position also will work… more
- Chenega Corporation (West Point, NY)
- …hardware, including desktop , laptops, and tablets. + Ability to provide Tier 1/2 end - user support for all client applications. + Ability to assist with ... that may need to be conducted at the user 's location. + Ability to support customers...the incident can't be resolved. + Thorough knowledge of desktop and business/technical support systems. + Ability… more
- Capgemini (NY)
- …location 2-3 days each week **Job description:** We are seeking a tech savvy EUS ( End User Services) Lead who is excited about the latest Automation and AI ... candidate will bring a strong understanding of Service Desk, End User Computing & End ...to volumes are completed successfully. Managing the EUC Onsite Support Team Ensure that accurate data is available and… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...and exception process/usage scenarios - Ability to orchestrate an end - user meeting with the goal of gathering… more
- Sumitomo Pharma (Albany, NY)
- …message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and ... (as defined by scope) + Abide by SLAs (Service Level Agreements) to manage end - user expectations + Perform post-resolution follow ups to help eliminate future… more
- Mastercard (New York, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... Mastercard data and data modeling capabilities to develop, validate, and de-risk user -centric solutions for complex business challenges. We are looking for an… more
- Legal Services of the Hudson Valley (White Plains, NY)
- … visits. + Provide on-site support for tasks not covered by permanent staff. End - User Support + Deliver responsive and professional support to staff ... (Temp) will support LSHV's IT operations with a focus on desktop support , endpoint management, asset tracking, infrastructure maintenance, and helpdesk … more
- TEKsystems (Syracuse, NY)
- …The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while ... focused on collaboration and will have direct communication with end users and peers. This position also will work...Science or relevant field or commiserate experience as a Desktop Support Technician/Engineer, or similar role. *… more
- City of New York (New York, NY)
- …for the following tasks: Perform all aspects of desktop PC support including: Troubleshooting and resolving user problems Hardware deployment Ongoing ... serve as a Desk Support Engineer. This role will provide hands-on desktop support across the organization. The candidate will assist in troubleshooting,… more
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