• IT Analyst

    RGP (New York, NY)
    … Services via phone and company Support Portal. + Resolve and document end - user incidents utilizing remote access tools and the Freshservice WMS. + ... Services Manager, Helpdesk Support provides technical support to all company end -users by identifying,...Teams, Go2Assist, SharePoint, OneDrive, Microsoft Exchange, Mimecast. + Configure desktop and laptop computers for end -users. +… more
    RGP (09/23/25)
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  • Data Scientist III, Research, Google Play

    Google (New York, NY)
    …creation, development, and improvement with an appreciation for the behaviors of the end user . The Platforms and Devices team encompasses Google's various ... efficiently, from enhancing advertising efficacy to network infrastructure optimization to studying user behavior. As an analyst, you do more than just crunch the… more
    Google (10/01/25)
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  • Design Engineer, Design Tools

    Meta (New York, NY)
    …a unique, specialized role on Meta's Design Tools team with a mandate to support efforts around quality and craft, improve design systems and tools, and help launch ... suite of AI Design Tools, covering all stages of user experience and development 2. Contribute to product design,...a highly complex and technical space 3. Directly contribute front- end code, and work with Software Engineers and Product… more
    Meta (07/22/25)
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  • Business Intelligence Engineer (Tableau) - Vice…

    Citigroup (New York, NY)
    …of Tableau dashboards and data sources, ensuring rapid load times and intuitive user experiences. + Optimize data extracts and ensure efficient data retrieval and ... automated processes for large scale data analysis and create metrics to support business strategies and Citi's regulatory commitments. Interpret complex data sets… more
    Citigroup (09/13/25)
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  • Information Technology Analyst

    New York State Civil Service (Albany, NY)
    …IT. The incumbent will work in a team environment providing IT system and user support for EFC. In addition to core responsibilities, the Information Technology ... endpoints and peripherals, including docks, monitors, printers, and laptops* Desktop endpoint support - laptop & PC...ongoing updates (drivers, firmware and imaging)* Assist and educate end users on network usage* Assist with onboarding and… more
    New York State Civil Service (09/18/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers,… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Customer Technology Specialist

    University of Rochester (Rochester, NY)
    …Technology teams and/or department. Provides high level hardware and application support , consultation, analysis, troubleshooting, design and operational support ... between enterprise technology teams and maintains expertise in current desktop and network technologies, as well as wide range...wide range of systems, applications and customized needs in support of all functions. Provides remote and hands-on … more
    University of Rochester (09/16/25)
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  • Lead Infrastructure Services and Management…

    Northwell Health (Lake Success, NY)
    …operating systems. + Monitors the performance of Epic hardware systems and end - user devices, identifying opportunities for optimization. + Experience deploying ... 159564 Job Description Plans and organizes the staff and activities in support of the governance of projects related to the infrastructure reference architecture… more
    Northwell Health (09/23/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... makes it easier to do business through use of end -to- end technology tools, increases transparency by publication...or across different areas of responsibilities, while ensuring adequate support and solutions is carried out for all matters… more
    City of New York (08/02/25)
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  • DMS Endpoint Protection / System Center…

    City of New York (New York, NY)
    … support , quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. ... for managing and maintaining the Agency's System Center Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I-II and III support… more
    City of New York (08/31/25)
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