- City of College Station (College Station, TX)
- …business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered ... will provide help desk level customer service and resolve end user requests. Problem resolution may involve...incidents and requests, and provide courteous and timely initial support and assistance to end users in… more
- Robert Half Technology (Spring, TX)
- …advanced technical support and serve as a key escalation point for complex user issues. The Senior Desktop Support Technician will be responsible for ... Microsoft 365. + Assist in imaging, deploying, and maintaining end - user devices using tools such as SCCM,...compliance standards. Requirements + 3-5+ years of experience in desktop support or a related IT … more
- Daisy Brand (Garland, TX)
- …for reported issues within ticketing system + Create and update technical and end user training materials + Provide high quality support to end users ... workstations, servers, and network hardware + Work as Help Desk/ Desktop Support staff to address reported issues...organized, and customer service focused + Communicate effectively to end user and other IT team members… more
- TXNM Energy (Alvin, TX)
- …projects Helps prepare, as necessary, accurate and complete documentation for end - user products and systems including instructions, processes, and procedures ... components Helps prepare, as necessary, accurate and complete documentation for end - user products and systems including instructions, processes, and procedures… more
- ABBTECH Professional Resources, Inc. (Arlington, TX)
- …for any user where a ticket has been dispatched from the Service Desk. + Break/Fix support for end - user computer devices. + Must be able to obtain an NRC ... on-site 7x24 customer operational desk-side engineering and break fix support tasks and activities for desktop and...Devices with a Windows 10 and 11 Image for end users use and in support of… more
- HCA Healthcare (Austin, TX)
- …and division desktop equipment and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. ... procedures, and recommends process changes that improve the implementation, maintenance and support of ITG desktop equipment and software. Based on proficiency… more
- CompuCom (Austin, TX)
- …employees using remote network access. **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides appropriate ... first point of contact for all service requests needing support for technical/IT issues involving desktop , laptop...PCs, laptops, printers, cell phones, and tablets etc. + Support end users in their use of… more
- Amazon (Austin, TX)
- …of work on resume, demonstrating experience creating great end -to- end , user -centered design solutions and patterns, across desktop and mobile devices - ... boundaries of digital experiences. You should have a strong background in user -centered design, familiarity with the latest tools and trends in interactive media,… more
- TEKsystems (Austin, TX)
- …strong verbal and written communication skills. Responsibilities: * Diagnose and troubleshoots end user desktop application issues and provides appropriate ... 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with...PCs, laptops, printers, cell phones, and tablets etc. * Support end users in their use of… more
- Motion Recruitment Partners (Fort Worth, TX)
- …Group Policy + Office 365 / Microsoft 365 + Outlook + Experience providing remote desktop support + Basic knowledge of networking concepts is a plus **The ... Technical Support Engineer - Windows & O365 - Onsite...background in Windows-based technologies. This Tier 1 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software… more
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