- AeroVironment (Herndon, VA)
- …the IT Service Desk team and serves as the highest technical escalation point for end - user support . This role is responsible for resolving highly complex ... improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III collaborates… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... civil, and commercial markets. Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of… more
- Insight Global (Great Falls, VA)
- …Server dashboards to minimize the data and render refresh cycles to optimize the end - user experience. Develop data and reporting KPI dashboards Manage user ... dashboards with interactive visualizations, trends and drill-downs, along with user level security. Gather, analyze and document business requirements, functional… more
- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …and communication skills, with the ability to train and document processes for end -users. + Flexibility to support off-site meetings and executive staff as ... The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support...product suites. + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.… more
- ManTech (Chantilly, VA)
- …team in **Chantilly, VA.** **Responsibilities include but are not limited to:** + Providing end - user support to personnel utilizing ITD IT systems. + ... Experience with both Windows and Linux operating systems. + End - User Support : Experience providing help-desk...- User Support : Experience providing help-desk support for common desktop and server issues… more
- CACI International (Sterling, VA)
- …technically diverse and geographically separated team is crucial. **What you'll get to do:** Support end - user applications and work in a multi-tier service ... + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop ...Establishing communication channels among leadership and stakeholders + Providing support to end -users spanning a variety of… more
- Cayuse Holdings (Richmond, VA)
- …and device support . + Video Conference Unit Troubleshooting. + IP Telephony setup and support . + Creation of end user accounts and setting permissions. + ... Provide end user device management and support , including desktops,...remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows… more
- ICF (Reston, VA)
- …for computer applications and hardware (eg, PCs, PC peripherals, network). + Provides end - user software troubleshooting and support . + Managing first ... Support Specialists provide mid-level analysis and technical support for the ICF employee user community,...the queue by email and portal. + Provides remote desktop support + Installs, configures, and upgrades… more
- NuAxis Innovations (Falls Church, VA)
- …work experience. . 2+ years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and ... hardware and software issues, manage mobile devices, and ensure end - user systems remain secure, updated, and operational....desktops, laptops, mobile devices, and tablets. . Respond to user requests via phone, email, and in-person support… more
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