- Baylor Scott & White Health (Albany, NY)
- …to super users and end users. + Provide ongoing application help and end user training for all helped applications. + Engage, manage, and communicate to ... users, subject matter experts and vendor implementation team. **Key Success Factors** + Understand end user workflows. Know the inputs and outputs from both … more
- Comcast (New York, NY)
- …and can insert advertisements around the world. **Job Summary** Responsible for shaping the end -to- end user experience of our products, from initial concept ... design intuitive, engaging, and visually compelling interfaces that meet user needs and business goals. Conducts user ...touchpoint, and make them promoters of our products and services . Know your stuff - be enthusiastic learners, users… more
- CACI International (Rome, NY)
- …**Critical User Journeys (CUJs)** . Define and implement **product-level Service Level Objectives (SLOs)** , focusing on user -visible behaviors and ... into platform design. + **Troubleshoot with Impact:** Prioritize and resolve platform service and infrastructure issues based on user impact and product… more
- Synchrony (New York, NY)
- …act as a change agent for the organization and liaise with the end user community **Application Portfolio Management** + Oversee the management and ... end -to- end Cloud ERP transformative program through implementation and user community support, with a focus on the coordination of functional and technology… more
- City of New York (New York, NY)
- …only when necessary. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both responsible ... user stories and conceptualize future states for user experience, new or enhanced services , and...and exception process/usage scenarios - Ability to orchestrate an end - user meeting with the goal of gathering… more
- TEKsystems (Victor, NY)
- …tickets in-queue --> Email or Direct portal ITSM/Ticketing System -- Migrating over to Fresh Service (from Kace) Provides end user support both onsite and ... O365 Admin - Patch Management - General Security Knowledge Service Desk Technician (50%) - Take tickets, interact, troubleshoot,...This individual must be willing to take on primarily End User Support duties, with the ability… more
- University of Rochester (Rochester, NY)
- …reports on recruitment activity to the director and department faculty. + Integrates user interface systems with back- end databases using industry best practices ... and relevance. Define usage best practices of Admissions CRM Database. Establish standard end - user trainings by role and admission season, which can be… more
- Mastercard (Harrison, NY)
- …product, engineering, marketing, sales and legal teams to ensure cohesive, future-focused and compliant end -to- end user journeys. * Support the design of new ... Champion a design philosophy that's rooted in intuitive, purposeful end -to- end experience across user interactions....All About You: * Strong background in product design, user experience, or service design, with extensive… more
- Google (New York, NY)
- …will influence product strategy to ensure Google transforms its operations through AI and end -to- end user centered thinking. You will own and oversee the ... family of products. We are owners and advocates for the cross-Google user experience, underlying design elements, safety and privacy technology, developer platforms,… more
- City of New York (New York, NY)
- …sister Agency systems - Service Tickets Management - Provide basic to moderate end - user support for IT related issues - Provide initial triage of service ... users in their use of HPDTech managed applications and services . Your Role: The role includes the processing and...- Analyze, diagnose, test and resolve basic to moderate service desk end - user issues and… more