- GovCIO (New York, NY)
- …update, and track service call requests, and stage and take down end - user workstations and associated equipment. + Share knowledge with more junior team ... network traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide… more
- City of New York (New York, NY)
- …technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST CIVIL SERVICE TITLE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE COMPUTER… more
- New York State Civil Service (Albany, NY)
- …the software or hardware solutions necessary to meet the customers' needs. * Analyzing end - user requests for information and create "ad hoc" reports from various ... Apply today to join the Office of the New York State Comptroller. Civil Service exams are not required under the New York Hiring for Emergency Limited Placement… more
- Insight Global (Buffalo, NY)
- …necessary. * Maintain accurate documentation of issues and resolutions. * Provide ad-hoc end - user support and manage priorities effectively. * Monitor IT systems ... possible extensions, possible conversion to perm, REMOTE Level 1 Service Desk Analyst, for $19-$24 an hour, who will...as one of the first points of contact for end users experiencing technical issues. This role is critical… more
- Northwell Health (Westchester, NY)
- …efficiencies and workflow enhancements. + Partners with management, identifies end user education, training program and services ; assists in the development ... external groups to optimize success of project deployment. + Communicates with user departments and project teams on project activities; confers with project staff… more
- Deloitte (New York, NY)
- …within the Customer Experience Organization (CXO), you will be responsible for maintaining end - user relationships at all levels of the organization. You will ... role will allow you to demonstrate your extraordinary customer service and technical support skills to solve problems with...through the delivery of training related programs to the user community. This is an in-office role which works… more
- Empire State University (NY)
- …including system configuration, processes, and reporting standards. + Provide training and end - user support to staff and faculty as needed. + Assist ... reports for academic, administrative, and operational needs. + Perform user account management, permissions updates, and workflow configurations across supported… more
- City of New York (New York, NY)
- …how business functions are executed from within FISA-OPA - Ability to orchestrate an end user meeting with the goal of gathering requirements, gaining consensus ... Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) has a...and proven analytical and problem-solving skills - Excellent customer service skills - Ability to work independently with minimal… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …systems. + Train employees on the use of IP telephony features and troubleshoot end - user issues. + Maintains the telephone directory. + Monitor IT Department ... and Services . + Develops or establishes strong relationships with service providers. + Other duties as assigned. SUPERVISORY RESPONSIBILITIES: Manages one… more
- City of New York (New York, NY)
- …technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification ... Job Description The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to...coding using SQL/ visual basic and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk… more