- TEKsystems (Harrison, NY)
- …and remote desktop sessions to resolve user issues efficiently. * Direct User Interaction: Works one-on-one with end users to troubleshoot problems, gather ... year of IT support experience and very strong customer service experience! The role is a 6 month contract...Skills: Delivers professional and responsive support, ensuring a positive user experience across all interactions. * Support via Multiple… more
- Amazon (New York, NY)
- …how professionals interact with agentic AI tools, driving innovation in professional services delivery while balancing user experience, ethics, and business ... Description As a Senior Applied Scientist on our Agentic AI Professional Services Experience team, you will be instrumental in advancing the frontier of human-agent… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to… more
- Deloitte (New York, NY)
- Financial Services Senior Manager - Regulatory & Financial Risk Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an ... and optimizing outcomes. We deliver enhanced value through strategic transformation, end -to- end implementation, and a focus on business-as-usual sustainability… more
- City of New York (New York, NY)
- …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... directives are clear and concise between team members and Service Desk leadership. Provide Quality Assurance for user...user interaction and categorical data in designated client services ticketing platforms, eg JIRA. Propose updates to … more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk unit is part of the central services group at MOCS. The team is both responsible for ensuring that all MOCS ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; -Propose updates to user… more
- City of New York (New York, NY)
- …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; Propose updates to user… more
- JPMorgan Chase (New York, NY)
- …with significant autonomy and discretion, define the standard of quality and oversee service delivery within the User Experience Design group. Your deep ... end -to- end design projects within or across domains, craft service flow diagrams and product features, wireframes, and interactive prototypes + Collaborate… more
- NBC Universal (New York, NY)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... play a pivotal role in shaping our products and services . If you are passionate about AI, product management,...stakeholders needs to define detailed, actionable requirements and write user stories for engineering work. + Perform product testing… more
- Catholic Health Services (Bethpage, NY)
- …Finance with system configuration and maintenance in Strata, including updates to user access, department and account structures, and unit-of- service mappings. ... is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees,...acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across… more