- Cognizant (Albany, NY)
- …integration with SAP, PAC and other L3/L2 systems) Assist Recipe Author / Modeler in Key user and end user training content creation based on the standard ... OpCenter MES System product training material Assist CoE and Site in conducting End user training **Opcenter Modeler:** High technical confidence in modeling… more
- Amazon (New York, NY)
- …portfolio or samples of work on resume, demonstrating experience creating great end -to- end , user -centered design solutions and patterns, across desktop ... contribute to the architecture of near and long term user experience visions across applicable devices and locales. -...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- MTA (Brooklyn, NY)
- …User experience and decision-making. 1. demonstration and presentation of these projects to end - user . 2. verifying and auditing User entries 3. Support in ... in use 2. optimize and improve existing database and spreadsheets 3. trouble shoot User issues encountered during use 4. develop new objects in Excel and Access -… more
- University at Albany (Albany, NY)
- …delivered and managed; monitor customer tickets with care and oversight of the end - user experience. + Demonstrate continuous improvement. + Manage 3rd party ... On: Thu May 1 2025 Job Description: Information Technology Services (ITS), the central IT provider at the University...the campus with sophisticated AV technology and improve the user experience across this large-scale operation. The AVT Manager… more
- GuideOne Insurance (New York, NY)
- …will ensure solutions are secure, scalable, and deliver exceptional value and user experience. This role supports a multi-client, service -provider model designed ... delivery of complex initiatives, ensuring business outcomes and technology excellence. + End - User and Agent Experience Focus: + Champion seamless digital… more
- Albany Medical Center (Albany, NY)
- …customers and Information Services to resolve any issue with the end user experience + Maintain confidentiality by using and communicating information ... Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during their...support actions that assist in the betterment of the end user experience of the Albany Med… more
- City of New York (New York, NY)
- …weekend on-call support as required. Other Support: Diagnose and resolve end - user issues regarding server, file sharing/permissions, printers, hardware, email, ... strategies. - Analyze, support, administer and troubleshoot Microsoft Remote Desktop Services , Citrix XenApp / Virtual Apps, and Citrix Netscaler. - Analyze,… more
- SMBC (New York, NY)
- …of hardware, workstation, and printer repairs. + Provide support at the Tech Bar for End User Walk ups. + Part of On Call rotation including occasional weekends ... **Overview** The CSC Desktop Team are responsible for providing high- end quality IT Support and customer service ...and Skills** + 3+ years of experience in an end - user support role. + Relevant Certification /… more
- Rochester Institute of Technology (Rochester, NY)
- …management departments and interdepartmental integrations by supporting engineering and administering end - user software and systems. A key focus of this ... and strategic objectives, formulates strategies to enhance systems to support end users and enable departments to perform more efficiently. In collaboration… more
- GovCIO (Albany, NY)
- … user experience strategies + Support optimization overall customer and end - user experience across all engagement and interactions. + Demonstrate proficiency ... processes that manage and improve OIT's response posture to system events impacting end users and Veterans. This includes working with business partners to improve… more