- American Heart Association (Dallas, TX)
- …**Responsibilities** + Support the day-to-day operations, including help desk issues and end - user support. + Design and development of Oracle integrations on ... handling, auditing, scheduling, deployment, monitoring/alert integrations in OIC/ICS, and support end -to- end testing of integrations. + Thorough knowledge of… more
- Zoom (Austin, TX)
- …team. In this role, you will play a crucial part in identifying customer and end - user pain points. You will be developing innovative solutions and driving the ... Responsibilities + Having a deep understanding of customer and end - user needs, identifying real pain points and...a high availability, scale, cost, security, and quality of service for voice/messaging services . Salary Range or… more
- TEKsystems (Dallas, TX)
- …end users can accomplish business tasks. This includes actively resolving escalated end user help requests within established SLAs. Problem resolution may ... Packages and FAQ lists for end users. * Reinforce SLAs to manage end - user expectations. Industrial Plant Management (Where Applicable) * Able to assist plant… more
- ProSphere Tek (El Paso, TX)
- …in this position will be required to be the Tier 1 first respondent to end - user requests for assistance in the operation and functionality of their computing ... diploma + Technical certifications strongly desired + Experience providing IT support to end - user communities preferred but not required + Excellent customer … more
- David Weekley Homes (Houston, TX)
- …is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end -point support services team. In this role, you'll ensure that our Team ... resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end - user technology + Track and report on key metrics (eg,… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet end - user needs, and implements new technologies. + **Problem Resolution & ... the use of Epic and offers solutions to resolve end - user system issues. Conducts problem-solving and root...perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and...basic to moderate levels of complexity + Excellent customer service skills + Uses critical thinking skills for assigned… more
- Koniag Government Services (San Antonio, TX)
- …integration, application security, application delivery, desktop engineering, mobile device engineering, end - user experience, and service monitoring function ... **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level...of physical and virtual servers, multiple sites, and numerous end - user devices. + Leads efforts in automation… more
- Elior North America (Houston, TX)
- …LMS reports and dashboards (completion rates, compliance, engagement). + Provide end - user support and training for learners, managers, and administrators. ... with HR, Learning, and business leaders to deliver an intuitive user experience, reliable data, and impactful reporting that supports organizational learning,… more
- BAE Systems (Fort Worth, TX)
- …support for zero client, thin client, thick client, desktop, laptop, and high-performance end - user computing services and peripheral devices. You'll work ... configure, and maintain printer devices, and coordinate and track end - user and common device service ...of experience in IT support, with a focus on end - user computing services and peripheral… more