- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... of Service Desk technicians to resolve and escalate ...Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Instant Messaging… more
- CACI International (Sterling, VA)
- …and maintenance of deployed systems. **What you'll get to do:** + Support critical end user applications and work in a highly Agile environment as both ... outages. You will interact with product development teams, network services , cybersecurity, and customer service teams to...issues and outages + Engage in incident support for end users as needed across portfolio of systems +… more
- Bank of America (Richmond, VA)
- …as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ... role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts...environments + 5+ years of experience with application & end - user support + Experience as an administrator… more
- General Dynamics Information Technology (Falls Church, VA)
- …escalations from system administrators and project staff + Understand and support the end user experience through service desk coordination and enablement ... With a career in application development, you'll make the end user 's experience your priority and we'll...services , Voice, telephony and related emerging technologies to service , protect and secure GDIT's position in the marketplace.… more
- General Dynamics Information Technology (Fairfax, VA)
- …presentations and demonstrations to various stake holders including the customer and end user community **Qualifications:** + Bachelors degree or equivalent and ... is activity recruiting to support Hosting, Operations and Maintenance (HOM) services for our Healthcare Integrated General Ledger Accounting System (HIGLAS) program… more
- CACI International (VA)
- …high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, CACI ... will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution,...as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD… more
- RGP (Glen Allen, VA)
- …this role, you will contribute to the development of applications that enable end - user reporting, analytics, and platform monitoring and management. You will ... reliable and scalable + Work with clients to gather user input and specify business and technical requirements +...5+ years experience working with Azure and Amazon Web Services + 5+ years experience with service -oriented… more
- ENS Solutions (Norfolk, VA)
- …audits. + Assist in the training and awareness of PKI procedures and end - user responsibilities across supported units. + Coordinate with Registration Authorities ... Assurance Level (IAL) requirements during in-person validation. + Maintain detailed logs, user records, and audit documentation for each PKI transaction to support… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …IT Infrastructure support services , which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and ... Engineering. Services shall include, but are not limited to, technical...of escalation across all tiers. Position Description: Responds to end - user requests for technical assistance by phone,… more
- General Dynamics Information Technology (Springfield, VA)
- …supporting telephony, video, network and/or other collaboration devices . Experience providing customer service and end user support . Hands on experience ... With a career in application development, you'll make the end user 's experience your priority and we'll...most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission … more
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