- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... involves troubleshooting escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of contact for… more
- TekSynap (Fort Belvoir, VA)
- …for carrying out procedures to ensure that all information systems products and services meet organization standards and end - user requirements. + Documents ... services /work are affected by the root cause(s), including product/ service /work already delivered to the Customer. + Corrective action milestones… more
- Humana (Richmond, VA)
- …forms and formats, information dashboards, data generators, canned reports and other end - user information portals or resources. May create specifications for ... for driving data-informed decision-making and ensuring the successful delivery of healthcare services to our members. **Use your skills to make an impact**… more
- Amazon (Arlington, VA)
- …are complex and there are huge opportunities to work at all levels from the front end user experience, to a set of robust platform services , to system ... Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption,...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Stantec (Virginia Beach, VA)
- …a federal Department of Defense (DoD) government counterpart to collectively serve the federal end user customer. - Ability to grow a meaningful and sustainable ... with Stantec's existing clients and other Business Operating Units (BOU) services . You'll collaborate with and lead multidisciplinary teams to deliver effective… more
- USAA (Chesapeake, VA)
- …bringing diverse perspective to leverage multiple ways of thinking while developing end - user focused process solution. + Guides and influences process ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- William C Brown Inc (Springfield, VA)
- …requirements of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ... teams and meetings. SPECIFIC DUTIES AND RESPONSIBILITIES: * Automate and optimize service deployments * Integrate with enterprise authentication services *… more
- Paychex (Alexandria, VA)
- …Paychex clients, with the goal of education, consultation and to secure referrals to end user sales. + Schedule and conduct meetings with existing and new ... Paychex key referral channels and partnerships to educate stakeholders on our services , and provide consultative solutions to increase market share and drive… more
- CACI International (VA)
- …help desk, local field services , and life cycle support for end - user devices. CACI's innovative approach to enterprise technology infuses contemporary ... will transform the Dept. of the Air Force IT services from an in-house, base-centric delivery model to an...an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI will provide an enhanced IT… more
- Insight Global (Springfield, VA)
- …and configuration options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for ... resolution tickets and process. Demonstrated knowledge of Demand Management services (eg via Service Now, or similar)...knowledge of Demand Management services (eg via Service Now, or similar) around maintenance and product enhancements.… more