- US Courts (Alexandria, VA)
- … training for Microsoft Office and other required applications as well as other end user IT training as necessary; Set up, configure, install, and document ... mobile devices and their applications, terminology, methodology, and experience in end - user training. Proficiency in Windows and Microsoft Office products… more
- TekSynap (Reston, VA)
- …full-stack web applications in production environments. + Strong proficiency in Python (for back- end services ) and modern front- end frameworks (React, js, or ... + Familiarity with data/ML systems and integrating outputs from AI pipelines into front- end user experiences. + Understanding of security, RBAC, and CI/CD… more
- Chenega Corporation (Arlington, VA)
- …modifications to reduce user problems. + Provide local and remote technical support services for end - user support on multiple networks within the agency. ... career to the next level! We deliver essential technology services to our customers in support of their missions...possible impact on the business activity of the organization's end user (s). + Provides tier 2 support… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …performance issues, and connectivity problems. + Deliver **remote and on-site end - user desktop support** , resolving escalated technical issues effectively ... and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS**...+ Collaborate with external teams to analyze and improve end - user experience. + Participate in incident triage… more
- General Dynamics Information Technology (Fairfax, VA)
- …to business outcomes. + Serve as the voice of the customer, representing end - user needs and federal business requirements in backlog prioritization. + Work ... Trust/Other Required:** Other **Job Family:** Software Engineering **Skills:** Agile User Experience,Product Ownership,SAFe **Certifications:** SAFe Product Owner/Product Manager (POPM)… more
- Red River (Chantilly, VA)
- …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... At Red River Managed Services , we provide a welcoming and positive workplace...+ In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS… more
- Zones LLC (Richmond, VA)
- …Incidents. + Identifying solutions that minimize the need to Escalate to Deskside Services (eg, additional Authorized End User training, Self-Help support ... a lot of choices. But when it comes to providers with innovative and differentiating end -to- end service offerings, there's really only one: Zones - First… more
- American Airlines (Washington, VA)
- …Technology Division. + Responsible for assisting employees in all facets of end - user computing, which includes software/hardware installs, upgrades and overall ... mobile workforce + Provides consultation to IT users for all aspects of end - user computing and desktop-based LAN systems software + Responsible for end -to-… more
- CACI International (Sterling, VA)
- …and geographically separated team is crucial. **What you'll get to do:** Support end - user applications and work in a multi-tier service desk as well as work ... + Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user populations and provide a centralized knowledge repository… more
- EDB (Richmond, VA)
- …the CPO, the VP of Product Management-Platform executive role will be the owner of the end -to- end user journey and execution layer of the EDB Postgres AI ... EDB customer. **Your impact will be:** **Platform & Signature Service Ownership** + Work with the architecture team and...define the strategic vision and roadmap for the platform user experiences and services ,, ensuring a unified… more