- Systems Engineering Solutions Corporation (Alexandria, VA)
- …IT Infrastructure support services , which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and ... Engineering. Services shall include, but are not limited to, technical...installation, configuration, and maintenance of operating systems, applications, and end - user devices. + . Administer user… more
- Highmark Health (Richmond, VA)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and...basic to moderate levels of complexity + Excellent customer service skills + Uses critical thinking skills for assigned… more
- Highmark Health (Richmond, VA)
- …issues, conducts routine maintenance, updates systems with new functionality to meet end - user needs, and implements new technologies. + **Problem Resolution & ... the use of Epic and offers solutions to resolve end - user system issues. Conducts problem-solving and root...perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned… more
- Amazon (Arlington, VA)
- …portfolio or samples of work on resume, demonstrating experience creating great end -to- end , user -centered design solutions and patterns, across desktop ... craft and pixel-perfect execution. In this role, you'll create sophisticated user interfaces and experiences for Amazon Autos, while maintaining the highest… more
- Clark Construction Group, LLC (Mclean, VA)
- …support, troubleshooting complex system errors, performing root-cause analysis, and resolving end - user inquiries promptly and effectively + Ensure configuration ... troubleshooting system issues, performing configuration changes, and responding quickly to user inquiries across key modules. The ideal candidate has proven… more
- Sumitomo Pharma (Richmond, VA)
- …printers, mobile devices, and peripherals (as defined by scope) + Abide by SLAs ( Service Level Agreements) to manage end - user expectations + Perform ... message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment; developing scripts, front-ends, and utilities that support ... areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a... End User applications and run on a... End User applications and run on a relational MS SQL… more
- Epsilon, Inc (Arlington, VA)
- …with other IT teams for escalations. The Deskside Administrator will support end - user training, contributing to continuous improvement while meeting federal ... desk-side support, and offering adaptable enterprise infrastructure solutions. Our services , ranging from systems administration and network engineering to… more
- CACI International (Sterling, VA)
- …and geographically separated team is crucial. **What you'll get to do:** Support end - user applications and work in a multi-tier service desk as well as work ... software development and systems administrators by: + Provide second-tier support to end -users for PC, server, and mainframe applications or hardware. + Support the… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... structures and integration processes within DAI. 6. **Training and User Support:** - Conduct new user and...7. **Data Management and Reporting:** - Assist with data services architecture for sustaining DCSA Data Lake and Data… more