- Coinbase (Richmond, VA)
- …this team specializes in public facing apis that enable communication directly between our end users and algos. Our system is highly resilient and fault tolerant to ... provide 99.99% uptime for our users through a number of critical user journeys from placing trades, canceling orders, streaming market data and generating reports.… more
- SAIC (Hampton, VA)
- …in the Agile framework + Proficiency in backlog management, including user story creation, refinement, and estimation techniques + Excellent communication and ... civilian, and intelligence markets. Our robust portfolio of offerings includes high- end solutions in systems engineering and integration; enterprise IT, including… more
- Insight Global (Springfield, VA)
- …options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future ... resolution tickets and process. Demonstrated knowledge of Demand Management services (eg via Service Now, or similar)...knowledge of Demand Management services (eg via Service Now, or similar) around maintenance and product enhancements.… more
- DMS International (Virginia Beach, VA)
- …To Operate (ATOs) for all CENSECFOR owned, used or managed systems. + Providing end user IA support for all CE operating systems, peripherals, and applications. ... US Navy Functional Analyst (Information Management) Data Management Services , Inc. (dba: DMS International) is a professional...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …and sales on shopCGX.com. Reports to the E-Commerce Digital Marketing and Media Manager . Assists in merchandising web site categories and updating the website to ... Provides strategic vision for web optimization to deliver exceptional user /customer experience. Assists in increasing engagement and brand awareness through… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …support requests during first contact with user and works with the Manager of Service Delivery to improve process/procedure where required. + Maintain vendor ... duties and ongoing organizational projects. Major Duties & Responsibilities End User Support: + Work alongside the...various channels (email, phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help ... Desk Manager ** for a full-time, on-site position at Ft. Belvoir....role involves overseeing the delivery of IT help desk services , managing IT help desk support, ensuring platform reliability… more
- CACI International (Sterling, VA)
- …management of a program, and developing long-term, strategic objectives to ensure that end user requirements will be satisfied + Program Management Institute ... other service providers, and Government leadership to ensure network services align with organizational goals and evolving mission needs. **Responsibilities** :… more
- NTT America, Inc. (Ashburn, VA)
- …through verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support, user account administration and ... other hardware, software, telecom, and communication services with support from Service Desk Senior...to provide the best possible product & support to end users. + Performs software, hardware and firmware upgrades… more
- CACI International (Norfolk, VA)
- …high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, CACI ... will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution,...as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD… more