- CACI International (Chantilly, VA)
- …+ Manage a team in the the installation, configuration, and deployment of end - user devices including desktops, VOIP phones, tablets, and peripherals. + Develop ... (SOPs) for device installation and configuration. + Troubleshoot complex issues related to end - user devices and escalate as necessary. + Manage inventory of … more
- Trellix (Reston, VA)
- …and functionality. + You will report on technical problems, operational problems, and end user /customer feedback. + You will analyze data and provide ... Endpoint Security Engineer (ESE) will report to the Senior Manager of the Professional Services Delivery team....in technical exchange meetings. + You will collaborate with end users as well as inter-agency, intra-agency, and internal… more
- TekSynap (Falls Church, VA)
- …supervises assigned staff andfunctional areasof an exercise project,includingend- user optimization,leveragingtechnology and resources, maximizing accessibility to ... exercise components + Take action to promotetheresiliency andpreparedness of end -users + Curateand distributepublished TEPson websites or cloud-based platforms, as… more
- Insight Global (Springfield, VA)
- …options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future ... resolution tickets and process. Demonstrated knowledge of Demand Management services (eg via Service Now, or similar)...knowledge of Demand Management services (eg via Service Now, or similar) around maintenance and product enhancements.… more
- Fannie Mae (Reston, VA)
- …platforms, software, and applications under limited supervision. *THE IMPACT YOU WILL MAKE* The End User Services - Technology Engineering - Senior Associate ... solutions for application design and IT infrastructure components. * Understand the end -to- end performance of IT platforms. * Draft and maintain policies,… more
- DMS International (Virginia Beach, VA)
- …To Operate (ATOs) for all CENSECFOR owned, used or managed systems. + Providing end user IA support for all CE operating systems, peripherals, and applications. ... US Navy Functional Analyst (Information Management) Data Management Services , Inc. (dba: DMS International) is a professional...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more
- Datavant (Richmond, VA)
- …of our Product Design team, you will be managing designers and designing our most critical user experiences by the end of your first week. Your work will be ... collaborate with our clients and internal teams to incorporate user feedback into new flows and interfaces and help...team environment + Design + You will own the end to end product design process, from… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …support requests during first contact with user and works with the Manager of Service Delivery to improve process/procedure where required. + Maintain vendor ... duties and ongoing organizational projects. Major Duties & Responsibilities End User Support: + Work alongside the...various channels (email, phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service … more
- Meta (Reston, VA)
- …end -users through understanding business needs and introducing enterprise technology to the end - user proactively 3. Work effectively and with a high degree of ... configuration 15. Influence enterprise vendor product roadmaps to align with end - user requests **Minimum Qualifications:** Minimum Qualifications: 16. BA/BS or… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help ... Desk Manager ** for a full-time, on-site position at Ft. Belvoir....role involves overseeing the delivery of IT help desk services , managing IT help desk support, ensuring platform reliability… more