- City of New York (New York, NY)
- …In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist I who will: JOB RESPONSIBILITIES: Specific duties will include, ... - Serve as the first point of contact for end users seeking technical assistance over the phone or...through diagnostic techniques and pertinent questions. - Walk the user through the problem-solving process. - Direct unresolved issues… more
- City of New York (New York, NY)
- Job Description YOU MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... computer matches, claiming systems, and personnel systems. Information Technology Services is recruiting for two (2) Computer Specialist...assurance (QA), hardware installation, help desk, or as an end user will not be accepted for… more
- MongoDB (New York, NY)
- …best-in-class AV & Collaboration experiences in our shared spaces and end - user workstations, while providing white-glove day-to-day enterprise collaboration ... Profile:** Our ideal candidate will have: + 4+ years of experience in an end - user IT support role, including direct technical support for Executives and VIPs… more
- MTA (New York, NY)
- …stories, and business rules. + Selects appropriate tools and techniques to evaluate user experiences of systems, products, services , or devices, and validates ... Specialist Software Engineer - Legal, Safety & Risk...to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: Software engineers are responsible… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 3 (NY HELPS) Occupational Category IT Engineering, Sciences Salary Grade 23 ... NY Zip Code 12110 Duties Description Under the direction of an Information Technology Specialist 4, SG25, the Information Technology Specialist 3, SG23, will be… more
- City of New York (New York, NY)
- …as necessary in fulfilling the department goals and objectives. - Lead the end user business requirement analysis, User Acceptance Testing, maintenance, ... Job Description The Department of Social Services (DSS) is comprised of the administrative units...to ensure that the Resource, Hardware, Software and other service needs required for the DSS/HRA/DHS projects and functions… more
- University of Rochester (Rochester, NY)
- …oversee the work of lower level staff. Under the direction of the Director, Web Services or their designee, the Web Specialist II is responsible for gathering ... Full time Scheduled Weekly Hours: 40 Department: 900115 Web Services , URMC Work Shift: Range: UR URG 110 Compensation...information. Establishes and maintains websites that are well-organized and user friendly. The Web Specialist II provides… more
- TEKsystems (Elmsford, NY)
- …why would they trust yourself? -Name a time you have worked with a difficult end user and how did you overcome the situation? Experience Level Intermediate Level ... district is comprised of a team of junior network specialist who contribute to the software and hardware troubleshooting...and PCs * Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service… more
- New York State Civil Service (New York, NY)
- NY HELP Yes Agency Financial Services , Department of Title Information Technology Specialist 2, SG-18 Occupational Category IT Engineering, Sciences Salary Grade ... from system users through testing, defines approach for understanding and resolving end - user problems, facilitates meetings with internal staff, end -users… more
- City of New York (New York, NY)
- …etc. The ACF2 support staff updates the ACF2 rules based on authorization from end user agency security officers. Access is granted to sequential datasets, DB2 ... Job Description The Financial Information Services Agency has a vacancy for a Mainframe...documentation of product usage and procedures; installation of certificates- end - user recertification; password rests; review of access… more