- Deloitte (New York, NY)
- …(HMS), Cloud Managed Services , and supporting AI/HPC environments and End - User Services -ensuring availability, performance, and operational excellence. + ... Hybrid Managed Services - Specialist Leader As Senior Manager for...managed revenue across compute, storage, network, virtualization, cloud, and end - user services . + Demonstrated success… more
- BlackRock (New York, NY)
- …cross-functional collaboration. The ideal candidate will have strong analytical skills, a user -focused mindset (ensuring an optimal end - user experience), ... **About this role** **Job Title:** Senior Quality Assurance Specialist - VP **Position Summary** We are seeking...SharePoint Online, OneDrive), to ensure a seamless and high-quality end - user experience. + **Test planning and design:**… more
- JPMorgan Chase (New York, NY)
- …Skills** + 6+ years of experience in product management, product design, or user experience, ideally within financial services or technology - other experience ... clients for Artificial Intelligence/Machine Learning development and Data Management. As a User Interface & Experience Product Manager within the Chief Data and… more
- New York State Civil Service (Latham, NY)
- …to applications and associated technologies. * Create and maintain documentation, such as: * End User Guides * Knowledge Base Articles * Functional and Technical ... including NYMatters and other business applications. This includes providing end - user support, making basic configuration changes, creating documentation,… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …+ Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues related to ... JDA TSG - Technology Specialist Onsite presence required at JDA's NYC office...assistance. The role requires professionalism, discretion, and a polished service -oriented approach when supporting executives and guests. Additionally, this… more
- Educational Testing Service (Albany, NY)
- …Workplace Collaboration Specialist is a subject matter expert in collaboration services with a particular interest in AI platforms to enhance productivity. The ... specialist collaborates with technology partners, vendors, product managers, Information...OneDrive, Microsoft 365 Copilot, and Copilot Chat. Responsibilities include user provisioning, license management, and service health… more
- City of New York (New York, NY)
- …In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist I who will: JOB RESPONSIBILITIES: Specific duties will include, ... - Serve as the first point of contact for end users seeking technical assistance over the phone or...through diagnostic techniques and pertinent questions. - Walk the user through the problem-solving process. - Direct unresolved issues… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 3 (NY HELPS) Occupational Category IT Engineering, Sciences Salary Grade 23 ... NY Zip Code 12110 Duties Description Under the direction of an Information Technology Specialist 4, SG25, the Information Technology Specialist 3, SG23, will be… more
- City of New York (New York, NY)
- …as necessary in fulfilling the department goals and objectives. - Lead the end user business requirement analysis, User Acceptance Testing, maintenance, ... Job Description The Department of Social Services (DSS) is comprised of the administrative units...to ensure that the Resource, Hardware, Software and other service needs required for the DSS/HRA/DHS projects and functions… more