- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to… more
- Merck (Albany, NY)
- … Specialist will be the lead in delivering and developing training for end user customers. The position will be responsible and accountable for training ... end user to successfully enter, interpret and...+ Actively raise issues and recommend improvements to support services . + Use project management skills and organization to… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …+ Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues related to ... JDA TSG - Technology Specialist Onsite presence required at JDA's NYC office...assistance. The role requires professionalism, discretion, and a polished service -oriented approach when supporting executives and guests. Additionally, this… more
- Educational Testing Service (Albany, NY)
- …Workplace Collaboration Specialist is a subject matter expert in collaboration services with a particular interest in AI platforms to enhance productivity. The ... specialist collaborates with technology partners, vendors, product managers, Information...OneDrive, Microsoft 365 Copilot, and Copilot Chat. Responsibilities include user provisioning, license management, and service health… more
- City of New York (New York, NY)
- …In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist I who will: JOB RESPONSIBILITIES: Specific duties will include, ... - Serve as the first point of contact for end users seeking technical assistance over the phone or...through diagnostic techniques and pertinent questions. - Walk the user through the problem-solving process. - Direct unresolved issues… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 3 (NY HELPS) Occupational Category IT Engineering, Sciences Salary Grade 23 ... NY Zip Code 12110 Duties Description Under the direction of an Information Technology Specialist 4, SG25, the Information Technology Specialist 3, SG23, will be… more
- City of New York (New York, NY)
- …as necessary in fulfilling the department goals and objectives. - Lead the end user business requirement analysis, User Acceptance Testing, maintenance, ... Job Description The Department of Social Services (DSS) is comprised of the administrative units...to ensure that the Resource, Hardware, Software and other service needs required for the DSS/HRA/DHS projects and functions… more
- MTA (New York, NY)
- … Specialist Level 2 AGENCY: Construction & Development DEPT/DIV: Delivery/ Delivery Service Office REPORTS TO: Senior Technical Specialist 3 WORK LOCATION: 2 ... Senior Technical Specialist Level 2 (DSO) Job ID: 13494 Business...New York, NY, United States Regular/Temporary: Regular Department: Delivery Services Office Date Posted: Oct 27, 2025 Description This… more
- Mastercard (New York, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Senior Specialist , Product Experience Design Job description The Services New ... Mastercard data and data modeling capabilities to develop, validate, and de-risk user -centric solutions for complex business challenges. We are looking for an… more
- City of New York (New York, NY)
- …Maintain web applications that maintain the Cluster Control File (CCF), which links user functionality with the WMS Front- End application. He/she will be ... Job Description The Department of Social Services (DSS) is comprised of the administrative units...reported by the NYC Human Resource Administration (HRA); resolve end - user printing issues related to Unisys ES3000… more