- ASM Research, An Accenture Federal Services Company (San Francisco, CA)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support ...types and technologies. + Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support… more
- Securitas Security Services USA, Inc. (Los Angeles, CA)
- …enterprise tools. This leader bridges business strategy, technology innovation, and user needs to deliver intuitive, high-quality experiences that empower our ... world a safer place. The Director builds and scales user experience and research practices, defines design standards, and...program to capture insights from field operations, clients, and end users. + Use qualitative and quantitative data to… more
- Financial Partners Credit Union (Downey, CA)
- …requirements, and assist with various IT projects. ESSENTIAL RESPONSIBILITIES: + Provide Technical Support : + Respond to Service Desk incidents and service ... Desk Analyst is responsible for providing technical assistance and support related to computer systems, hardware, and software, and...+ Customer Service : + Provide excellent customer service to end -users, ensuring their technical issues… more
- GovCIO (Sacramento, CA)
- … Support initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets in ... impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance...of medical terminology or prior experience in healthcare IT support . + Prior military service and/or experience… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …or highly regulated environment. * Ability to evaluate user feedback, analyze support metrics, and recommend improvements to enhance end - user experience. ... high-quality support across a broad range of online collaboration services , including Microsoft 365 (with a strong emphasis on Teams), Avaya telephony,… more
- Meta (Fremont, CA)
- …will be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead ... Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play...user and tech experience design initiatives, and elevating service delivery across Meta. This role is instrumental in… more
- Stanford Health Care (Palo Alto, CA)
- …practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, ... user needs through periodic onsite visits to provide support and proactive service , including analysis of...physicians have a high level of customer satisfaction for services and products provided. + Effectively support … more
- Genentech (South San Francisco, CA)
- …workflows, enhance user experience, and reduce costs. Ensure ongoing support for end -users while upholding compliance, governance, and operational excellence ... incorporating stakeholder feedback while driving improvements in CRM efficiency, quality of service , and end - user satisfaction. + Collaborate with Senior… more
- The County of Los Angeles (Los Angeles, CA)
- STAFF ANALYST, HEALTH SERVICES / EMERGENCY APPOINTMENTS HOMELESSNESS Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4657737) Apply STAFF ... ANALYST, HEALTH SERVICES / EMERGENCY APPOINTMENTS HOMELESSNESS Salary $97,552.32 - $131,464.32 Annually...examination will remain open until the needs of the service are met and is subject to close without… more
- BAE Systems (San Francisco, CA)
- …field + 6 years of experience in IT support , with a focus on end - user computing services and peripheral devices + Applies extensive expertise, and has ... client, thin client, thick client, desktop, laptop, and high-performance end - user computing services and peripheral...configure, and maintain printer devices, and coordinate and track end - user and common device service … more