- City of New York (New York, NY)
- …of the agency's efficiently, security and goal in mind for pursuing high quality user support and maintenance for existing and future technology. - Responsible ... a valuable member of our team, who works to support the Director of Application Services in...assurance (QA), hardware installation, help desk, or as an end user will not be accepted for… more
- City of New York (New York, NY)
- …availability, only when necessary. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is ... The Service Desk operates as a central service and support team, responding to incoming...user interaction and categorical data in designated client services ticketing platforms, eg JIRA. Propose updates to … more
- MongoDB (New York, NY)
- …are enthusiastic about working with cross-disciplinary stakeholders to facilitate the user experience improvement conversation across different services and ... role, you will be responsible for: + Driving the end -to- end design process for experiments that produce...a research plan for a given project + Driving product/ service design solutions based on user insights,… more
- JPMorgan Chase (New York, NY)
- …building design rationales in order to influence key decisions + Strong understanding of end -to- end service blueprinting + Possesses a strong growth mindset ... you will play a pivotal role in shaping the user experience across our products and services ....user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- Mount Sinai Health System (Wantagh, NY)
- …management and staff at a highly technical level for all aspects of end user computing and network-based PC/workstation systems software and hardware. ... is preferred + 3+ years of programming and analysis experience in end user computing and network-based PC/workstation applications, including remote connectivity… more
- Ford Motor Company (Albany, NY)
- …you'll do ** **Strategy & Planning (50%):** + Deeply empathize with and understand the end user to determine the fastest path to deliver value. + Translate ... delivering exceptional customer experiences (CX) and enabling a best-in-class support and self-help experience for our owners. You will...business goals and end user needs into a product strategy… more
- Amazon (New York, NY)
- Description MAPLE's mission is to be the worlds best payments and financial services merchandising engine. To do this, we aim to recommend the right Amazon Payments ... or financial service offer content to the right customer with the...of payments merchandising through the Amazon shopping journey and support personalized content and affordability messaging. Our tech is… more
- SHI (Albany, NY)
- …embrace our Adoption and Change Management (ACM) offerings that drive successful end - user adoption, behavioral change, and business transformation. As a ... as a subject matter expert in Adoption and Change Management (ACM) and End - User Enablement during thepresalescycle. + Craft personas, use cases, and adoption… more
- HSBC (New York, NY)
- …to the sales / trading / middle office communities. As our Sr Production Support Specialist you will: + Working with technology and business stakeholders to build ... EM & STIRT primary trading system ie RIVER + Responsible for delivery of user -centric functionality that will help to simplify trade execution and automate tasks for… more
- Albany Medical Center (Albany, NY)
- …business operation improvement initiatives. + Maintaining and testing System functionality including end user dashboards. + Develop expertise in the ERP, Billing ... Line and Analytics Administrator will aid in building, maintaining, and validating end - user dashboards in the Strata System. Essential Duties and… more