- Capital One (New York, NY)
- …and microcopy for websites, user interfaces, emails, push notifications and chatbot responses that support end -to- end user flows Here are some of the ... Design Expertise:** Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support ...types and technologies. + Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support… more
- Weill Cornell Medical College (New York, NY)
- …with an IT Service Management ticketing system. + Demonstrated experience supporting end - user services technology, including Windows and Mac OS desktop ... Title: IT Support Analyst II Location: Midtown Org Unit: Desktop...responds to incidents and requests reported by customers regarding end - user devices, (eg workstations, printers, etc.) along… more
- Charles B. Wang Community Health Center (Manhattan, NY)
- …platforms, telecom, and end - user computing + Ensure high availability, user support , and system reliability across all locations + Epic Implementation - ... $80 million annual budget, CBWCHC provides comprehensive primary care and enabling services to over 60,000 patients annually, regardless of language, culture, or… more
- JPMorgan Chase (New York, NY)
- …-to- end delivery. As a core leader, you act as the voice of our end -users, defining, shaping, and executing on the services that bring our workplaces to ... needs and insights into clear product requirements, pilots, and launches that improve service quality and consistency + Support product delivery and rollout,… more
- GovCIO (Albany, NY)
- … Support initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets in ... impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance...of medical terminology or prior experience in healthcare IT support . + Prior military service and/or experience… more
- Zones LLC (New York, NY)
- …a lot of choices. But when it comes to providers with innovative and differentiating end -to- end service offerings, there's really only one: Zones - First ... Desktop Support Technician Staffing New York, New York Salary:...troubleshooting skills, excellent communication abilities, and experience supporting both end - user hardware and AV environments. What you'll… more
- Meta (New York, NY)
- …will be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead ... Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play...user and tech experience design initiatives, and elevating service delivery across Meta. This role is instrumental in… more
- BAE Systems (Buffalo, NY)
- …field + 8 years of experience in IT support , with a focus on end - user computing services and peripheral devices + Applies extensive expertise, and has ... client, thin client, thick client, desktop, laptop, and high-performance end - user computing services and peripheral...configure, and maintain printer devices, and coordinate and track end - user and common device service … more
- BlackRock (New York, NY)
- …point of contact for business units** for intake, escalations, executive/VIP requests, and service communications / Front End Message (FEM) updates. + **Oversee ... chatbot (from analysis of Helpdesk ticket data) to continually enhance the user experience through self- service automation. + **Vendor Relationship Management**… more