- BlackRock (New York, NY)
- …cross-functional collaboration. The ideal candidate will have strong analytical skills, a user -focused mindset (ensuring an optimal end - user experience), ... 365 platform (Teams, SharePoint Online, OneDrive), to ensure a seamless and high-quality end - user experience. + **Test planning and design:** Review and analyze… more
- GovCIO (Albany, NY)
- …potential risks or recurring technical concerns to management. + Promote end - user satisfaction and ensure compliance with service performance metrics. + Team ... quality and continuity of care. Candidates must be enthusiastic about customer service , able to explain technology in user -friendly terms, and committed to… more
- Arrow Financial Corporation (Glens Falls, NY)
- …to accomplish department, division, and Company goals. Responsibilities > Provide user support , ensuring familiarity with equipment, and networks, organizing ... and maintain collaborative relationships with vendors, ensuring access to quality products/ services . > Oversee IT Support operations, including call center… more
- TEKsystems (New York, NY)
- …versions on devices and confirm functionality. Utilize Wells utilities to troubleshoot end - user machine functionality. Documenting service events accurately ... This is a professional banking setting with a high touch and executive level user community. Requires great customer service skills and ability to Configure,… more
- The New York Public Library (New York, NY)
- **Director of Software Engineering (Readers, Learners and Institutional Services )** **Department:** Digital **Employment Type:** Full Time **Location:** Stephen A. ... and far can access information to create new content, support their personal learning and build stronger communities. NYPL...of Engineering to lead the Readers, Learners and Institutional Services teams. This role will spearhead digital efforts to… more
- GE Vernova (Niskayuna, NY)
- …for design thinking but as a powerful accelerator for creating exceptional user experiences. You'll be at the intersection of design and engineering, building ... ideal candidate will have 8+ years of experience crafting user experiences and interfaces, with proven expertise in both...and interfaces, with proven expertise in both design and front- end implementation. You will shape how users interact with… more
- Justworks (New York, NY)
- Product Manager, Core Services New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... creative endeavors, bringing together stakeholders across engineering, design, data services , operations, and customer-facing teams to deliver tangible value. By… more
- JPMorgan Chase (Brooklyn, NY)
- …You will also support management by tracking and reporting on room usage, end user trends, and other key business metrics to guide decision-making and ... projects. You will ensure that all refreshes and new builds meet Global Amenity Services standards for lobby reception service designs, as well as client and… more
- City of New York (New York, NY)
- …is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages ... Service Desk unit is part of the central services group at MOCS. The team is both responsible...user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to … more
- JDA Partners Technical Services Group LLC (New York, NY)
- …Functions + Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues ... related building technologies. + Serve as the primary liaison with the internet service provider, managing all support tickets, monitoring service … more