- CompuCom (Albany, NY)
- …+ Provides case status updates to management and end -users per service level guidelines + Support and maintain effective relationships with users ... Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and...remote network access. **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides… more
- Mastercard (New York, NY)
- …or similar Familiarity with consuming RESTful APIs and integrating with back- end services Knowledge of frontend performance optimization techniques Proficiency ... role in designing, prototyping, and developing intuitive, engaging, and highly effective user interfaces for AI-powered products and services . Your expertise… more
- JPMorgan Chase (New York, NY)
- …building design rationales in order to influence key decisions + Strong understanding of end -to- end service blueprinting + Possesses a strong growth mindset ... you will play a pivotal role in shaping the user experience across our products and services ....user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- City of New York (New York, NY)
- …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is ... Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...directives are clear and concise between team members and Service Desk leadership. Provide Quality Assurance for user… more
- International Rescue Committee (New York, NY)
- …team readiness and continuous growth. + Coordinate with the Director of User Services , managing team resources emphasizing talent development, coaching, ... you will be at the forefront of driving IT support across multiple regions, ensuring exceptional service ... delivery. Key Working Relationships: Position Reports to: Director User Services Other Internal and external contacts:… more
- Arrow Financial Corporation (Glens Falls, NY)
- …to accomplish department, division, and Company goals. Responsibilities > Provide user support , ensuring familiarity with equipment, and networks, organizing ... and maintain collaborative relationships with vendors, ensuring access to quality products/ services . > Oversee IT Support operations, including call center… more
- JPMorgan Chase (Brooklyn, NY)
- …experiences and influence strategic initiatives in a leading financial institution. + Lead end -to- end service design projects, from initial framing through ... Designer, you will play a pivotal role in shaping end -to- end customer experiences by leveraging your deep...pilots, and touchpoint simulations. + Translate business challenges and user insights into actionable service concepts, experience… more
- City of New York (New York, NY)
- …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is ... Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...The Service Desk operates as a central service and support team, responding to incoming… more
- Amazon (New York, NY)
- Description MAPLE's mission is to be the worlds best payments and financial services merchandising engine. To do this, we aim to recommend the right Amazon Payments ... or financial service offer content to the right customer with the...of payments merchandising through the Amazon shopping journey and support personalized content and affordability messaging. Our tech is… more
- City of New York (New York, NY)
- …is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages ... Service Desk unit is part of the central services group at MOCS. The team is both responsible...user interaction and categorical data in designated customer services platforms, eg JIRA; -Propose updates to user… more