- Northwell Health (Melville, NY)
- …within the portfolio, following the support model, while providing excellent customer service to all customers and end users. + Analyzes and troubleshoots ... to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data...to healthcare finance. + Recommends and implements improvements to end user processes as they relate to… more
- Canon Business Process Services (New York, NY)
- …at cbps.canon.com (https://cbps.canon.com/%3E) ; and follow us on Twitter @CanonBPO. Responsibilities Customer Service : + Provides support to end users on a ... as those pursuing a career in managed business process services for the first time. We welcome people from...and personnel requests for technical print, copy, fax, imaging support . + Documents, tracks and monitors the problem to… more
- JPMorgan Chase (New York, NY)
- … support cross-LOB experiences and drive consistency and efficiency. + Lead end -to- end design initiatives, including diagramming service flows, designing ... Lead the design strategy for innovative, inclusive, and user -friendly experiences across our product offerings. Shape the future of user experience by driving… more
- Oracle (Albany, NY)
- …Partner with internal teams, including infrastructure, compute, and data services , to deliver integrated solutions. **Go-to-Market Support :** Work ... Manager, you will lead the strategy and execution of cloud-native backend services that power next-generation digital experiences. Your work will define scalable,… more
- JPMorgan Chase (New York, NY)
- …Design in JP Morgan Payments, you will play a pivotal role in shaping the user experience across our products and services . Leveraging your deep knowledge of ... Shape the future of user experience with strategic design initiatives that blend...project plans with Product Managers and Engineers + Diagram service flows and product features, design wireframes, and prototype… more
- City of New York (New York, NY)
- …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is ... Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...The Service Desk operates as a central service and support team, responding to incoming… more
- JPMorgan Chase (Brooklyn, NY)
- …in Employee Experiences, you'll play a pivotal role in shaping the UX and Service Design strategy across our products and services . Leverage your deep expertise ... innovation and strategic differentiation in ambiguous problem spaces * Lead service design/multi-touchpoing initiatives to shape end -to- end experiences… more
- SUNY Cortland (Cortland, NY)
- …provide support , and maintain inventory records. + Respond to user support requests submitted in the IT service management system. Respond to requests ... Position Summary: As a member of Campus Technology Services Desktop Support team, this individual...and remediate threats using the endpoint security console. + Support end -users with multifactor authentication using various… more
- Canon Business Process Services (New York, NY)
- …etc.). * Anticipate needs and proactively seek opportunities to elevate the end - user experience. Core Functionality: Utilize Canon devices, office center tools, ... acting as the point of contact providing high level hospitality and customer services to our client, client guests and vendors, greeting customers and visitors with… more
- The Research Foundation for SUNY (Albany, NY)
- …training to end -users on business applications. + Establish and maintain support processes and helpdesk services . Job Requirements: + Bachelor's in ... Job Description: Reporting to the Director of Enterprise Application Services , this position will play a key role in...up to date with industry trends and emerging technologies. User Support and Training: + Provide technical… more