- City of New York (New York, NY)
- …exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for ... plays a major role in HRA emergency preparedness. General Support Services (GSS), Office of Planning &...assurance (QA), hardware installation, help desk, or as an end user will not be accepted for… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …technical language into user -friendly terms will be key in providing exceptional service . The ideal candidate will bring a history of successful IT support , ... effectively with end users to provide assistance and guidance + Support with knowledge management, quality assurance, reporting insights, as needed + Attains a… more
- Lumen (Albany, NY)
- …data surfacing meets the needs of the experience evolution spanning CRM, orders, service fulfillment workflows, user support engagement history, case ... across channels. This role will shape the next generation of enterprise support -merging digital innovation, AI-enabled tools, and integrated service journeys… more
- Anywhere Real Estate (Rochester, NY)
- …contribute to the future of real estate technology. In this role, you will support the design team in crafting intuitive, user -centered experiences for our web ... skills while helping to create exceptional digital experiences. **Responsibilities** **_User Research Support :_** + Assist the UX research team in conducting user… more
- Cognizant (Albany, NY)
- …digital transformation that when implemented, lead to improved process and end - user experiences for everyone. The CIS Service Line Specialist will provide ... Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk, Desktop Engineering, Desktop Support , Messaging and Collaboration,… more
- Rocket Software (Albany, NY)
- …reporting and control of accurate billing and revenue transactions for professional services projects; manages 'month end ' processes and performs oversight and ... they're doing!** **Job Description Summary:** As a member of the professional services team at Rocket (Customer Solutions Engineering), the Manager, Professional … more
- M&T Bank (Buffalo, NY)
- …business to identify their requirements in how an application looks and feels to the end user ; provides feedback on them. Serves as project lead to ensure test ... in how an application looks and feels to the end user and provide feedback to clients...to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/ services as… more
- Xerox (Albany, NY)
- … service levels, as documented per individual account contracted services . **Job Responsibilities and Essential Functions:** **Operations Support :** + ... + Serve as the primary customer contact for equipment support and service . + Coordinate Move/Add/Change (MAC).... + Coordinate Move/Add/Change (MAC) process. + Provide on-going end user training on equipment. Attend operations… more
- General Motors (Albany, NY)
- …and resources that support the successful adoption of the platform. + Provide ongoing user support to help them maximize the value of Visier and encourage a ... for designing and building the best-in-class visualizations, delivering training, guidance, and support to HR users and driving the overall adoption and user… more
- SUNY College of Environmental Science and Forestry (Albany, NY)
- …and a legacy Drupal/LAMP tech stack. Duties: Full-Stack Software Development + Front- End Development: Build responsive and accessible user interfaces using ... JavaScript, HTML, HTMX, and CSS. + Back- End Development: Back- End : Design and maintain secure...backend systems including APIs using Python and Django to support data-heavy applications and services . + Database… more