- Safran (West Henrietta, NY)
- …and military markets. **Reference number** 2025-167985 **Job details** **Domain** Performance and Support **Job field / Job profile** Customer services and ... support - Customer support & services management (CSSM) **Job title** Technical Services ...Customer, Market, and Industry Focus - Anticipates and meets end - user needs, stays informed on market trends,… more
- Stony Brook University (Stony Brook, NY)
- …other system support or maintenance workflows. + Provide direct user support to functional owners, SMEs, and end users. Assist in updating training ... service requests (SRs), enhancement requests, and other system support or maintenance workflows. + Guide business analysts and...and junior business analysts in directing user support to functional owners, SMEs, and end … more
- Citizens (New York, NY)
- …appropriately equips frontline teams with tools, training, and resources to enable product vision end -to- end . + User Experience: Champion the user ... the strategy and delivery of the next generation of end -to- end new to bank payment and servicing...Optimization: Build robust test and learn agendas and analyze user data to optimize new-to-bank payment, servicing and account… more
- Janus Henderson Investors (Manhattan, NY)
- …and professional user experience. + Deliver remote and onsite technical support to global employees across multiple time zones. + Diagnose and resolve hardware, ... systems, and peripherals. + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate onboarding and… more
- Raymond James Financial, Inc. (New York, NY)
- …smooth technical operations. The seasonal associate will assist with troubleshooting user technical issues, testing software updates, documenting support ... **Raymond James Overview** **One of the largest independent financial services firms in the country could** **be** **the** **place you build a career beyond your… more
- Mastercard (New York, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title… more
- University of Rochester (Brighton, NY)
- …support . Assesses, interprets and analyzes customer technical problems received via Service Desk services , directly from customer interaction or other ... and reviews the work of lower level technicians. **ESSENTIAL FUNCTIONS** + Provides high- end level technical support related to complex maintenance and/or urgent… more
- Northwell Health (Manhasset, NY)
- …+ Coordinates web based and virtual hosted training sessions. Secures and validates end - user access to multiple applications. + Manages appointment migration and ... skill development through hosted migration. + Provides GO LIVE support - at the elbow, over the shoulder, and...as required. + Collaborates with implementation teams to resolve user issues. + Consults with departments to provide customer… more
- JPMorgan Chase (Brooklyn, NY)
- …& Community Banking Operations, you will play a pivotal role in shaping the user experience across our products and services . Leveraging your deep expertise in ... Join Consumer & Community Banking Customer Service Operations Design team, where you will explore...explore and advance implementation of responsible AI principles and user experience insights to shape impactful solutions for our… more
- JPMorgan Chase (New York, NY)
- …President in Chase Home Lending, you will play a pivotal role in shaping the user experience across our products and services . Leveraging your deep expertise in ... Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor… more