- MTA (New York, NY)
- …+ Ensure continuous delivery of product services through oversight of service level agreements with end users and monitoring of product performance. ... needed to achieve the program goals. + Collaborates with IT Business Management Services to identify procurement contracts to support program related activities.… more
- Carrier (East Syracuse, NY)
- …our customers via telephone and written communications. Our channel includes end user -homeowners, installing and servicing contractors, distributor warranty ... are looking for an opportunity to develop your customer service career, then we have a great opportunity for...Responsibilities for this position include** + Provide exceptional customer support to homeowners. + Handle escalated consumer cases. +… more
- M&T Bank (Buffalo, NY)
- …to ensure every solution delivers measurable business value and an exceptional user experience. **Primary Responsibilities:** + Design End -to- End ... concepts, prototypes, and iterative milestones for digital products serving Institutional Services (IS). You will work with Product Owners, Analysts and Researchers… more
- Deloitte (New York, NY)
- …flow mapping), testing, data migration, preparation for cutover, cutover training, defining support procedures and supports end -to end Lead-to-Cash ... commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives,… more
- Bank of America (New York, NY)
- …chronic service delivery or platform issues identified by client service / support organizations. Works closely with Program Owners, Business Channel leaders, ... SMEs, Technology, Operations, Client Services , Legal, Compliance Risk, and external suppliers/vendors. This role...Understand how the platform and technology works; connect capabilities end -to- end + Understand user 's day-to-day… more
- Publicis Groupe (New York, NY)
- …with the client- service lead + Provides consultative advice to Clients/Client Services that help drive solutions + Successfully sets and manages internal, Client ... Management to join our team. This position will be responsible for leading end -to- end project management for Cross-Channel Digital Initiatives (including but not… more
- Deloitte (New York, NY)
- …coordinate with internal teams and external vendors to ensure project milestones are met. User Support : Create and maintain user documentation and system ... guides; develop training materials and conduct training sessions for client end -users; provide ongoing support and troubleshooting for FP&A system users. TEAM… more
- Deloitte (New York, NY)
- …our progress in days and weeks and our results not in features shipped, but in end user satisfaction and impact. You will: + Act as a manager: Take ... commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives,… more
- Deloitte (New York, NY)
- …their most critical moments and transformational initiatives. We offer comprehensive end -to- end support and advisory services , covering areas such as ... applications, IT operations, IT finances and expenses, Active Directory, end - user computing, messaging, enterprise architecture, testing). What sets… more
- Cardinal Health (Albany, NY)
- …control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the ... effective development, delivery, and operation of computing and information services . This function anticipates, plans, and delivers Information Technology solutions… more