• IT Field Services Lead

    Robert Half Technology (Rochester, NY)
    …Requirements * A minimum of 5 years of experience in managing and leading end - user support or field service projects. * Proven expertise in planning and ... based in Rochester, New York. Responsibilities: * Supervise the incident and maintenance services to ensure end - user issues are resolved in alignment… more
    Robert Half Technology (10/01/25)
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  • Team Lead

    Atlas Technica (New York, NY)
    …Support , Systems Engineering, Systems Administration) and should have the following qualifications: + End User Support / Desktop Support : Microsoft ... office) Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients,...develop documentation and processes within your team to better support service delivery to our customers. +… more
    Atlas Technica (08/07/25)
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  • Manager, Mobile Operations

    NBC Universal (New York, NY)
    …agreements with cost, flexibility, and scalability in mind. Service Management & VIP Support + Ensure effective end - user mobile support , including ... services . The Mobile Manager oversees a team of service analysts who support with telecom expense...VIP user support through white-glove services and proactive device management. + Oversee incident trends,… more
    NBC Universal (09/05/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... team of Service Desk technicians to resolve and escalate ...an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Jr. IT Project Engineer

    Atlas Technica (New York, NY)
    …(Desktop Support , Systems Engineering, Systems Administration). + 1-3 years of end - user support /desktop support : Microsoft Windows, Microsoft Office, ... York, New York/Hybrid Status: Exempt Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge funds… more
    Atlas Technica (08/07/25)
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  • Senior Desktop Support Specialist

    City of New York (New York, NY)
    …to other technicians and to microcomputer liaisons by responding to the inquiries of end user application/ software support to aid in meeting mission ... as quickly as possible. Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and… more
    City of New York (08/13/25)
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  • IT Helpdesk Lead

    Sprinklr (New York, NY)
    …and switch set up and configuration. (Cisco Meraki desirable) + Experience with end user customer support , possess strong technical knowledge of ... support members and tracking & documenting of all support service desk activities and managing the...end users and executives + General office IT support such as conference room, telephone and Printer setups… more
    Sprinklr (09/05/25)
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  • Service Desk Analyst

    CAI (Albany, NY)
    …**remote** . **What You'll Do** + Provide General IT end - user support + Utilize excellent customer service skills and exceed customers' expectations + ... requests from associates and vendors, and providing the technical support and customer service needed to solve...team metrics + Preserve and grow your knowledge of Service Desk procedures, products, and services +… more
    CAI (10/01/25)
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  • Professional Assistant - Enterprise Applications…

    SUNY Suffolk County Community College (Selden, NY)
    … service , including components of system design; development; testing; implementation; end - user support ; analysis; research and resolution. Preferred: + ... TITLE: Professional Assistant - Enterprise Applications - Office of Information Technology Services CAMPUS: Ammerman Campus in Selden TYPE OF APPOINTMENT: Full Time… more
    SUNY Suffolk County Community College (09/13/25)
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  • Sr. HRIS Analyst UKG Scheduling

    University of Rochester (Albany, NY)
    …environments, including requirements analysis, configuration, testing and implementation. + Answers end user requests for support , including troubleshooting, ... quality results. ESSENTIAL FUNCTIONS + Works with and leads user communities and support team members to...Handles escalations or more complex or interdisiplinary requests for support services , including validation of system fixes,… more
    University of Rochester (08/07/25)
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