- BAE Systems (Buffalo, NY)
- …1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end - user computing devices, including zero clients, thin ... computing services . You'll also provide Tier 1 support for remote access and service capabilities,...support , with hands-on expertise providing initial troubleshooting for end - user devices and remote access in government… more
- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** GENERAL PURPOSE Provides first and second level technical support for end - user computing devices, including desktops, ... laptops and mobile devices. Troubleshoots and resolves end - user device issues, either in-person or remotely, and assists with setup, configuration and… more
- Cayuse Holdings (Albany, NY)
- …is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and ... User Support Specialist...+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution… more
- JPMorgan Chase (New York, NY)
- …objectives and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and chat and voice prototype ... Shape the future of user experience with strategic design initiatives that blend...of customer interaction through conversational AI. This role will support our Card and Connected Commerce business, specifically focused… more
- Robert Half Technology (Uniondale, NY)
- …systems, and user accounts. * Provide support for end - user software, connectivity issues, and general IT services . * Maintain the security and ... Description We are looking for a skilled Desktop Support Technician to join our team in Uniondale,...In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and… more
- Neuberger Berman (New York, NY)
- …self- service programs, training and outreach, adoption marketing, and support operations. You will collaborate with Cloud, Data Warehouse, Platform Engineering, ... Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives...vision. You will be a key driver of the end -to- end enablement strategy across the EDM ecosystem,… more
- Insight Global (New York, NY)
- …ensure web initiatives are coordinated, aligned with organizational priorities, and meet end - user needs. * Collaborate with internal stakeholders to evaluate ... UJA is seeking a senior-level digital leader to own and evolve the user experience and organic visibility of our web properties. This individual will lead… more
- JPMorgan Chase (New York, NY)
- Do you love performing user story scope and end -to- end validations? Do you want to work in User Acceptance Testing in accordance with approved testing ... on new information, risks, evolving priorities and schedules + Pilot end -to- end testing of feature functionality and user experience + Coordinate functional… more
- Kyndryl (Rye Brook, NY)
- …11 support + Microsoft 365 support experience + End user network connectivity troubleshooting + Experience with Service Now + Solid Soft Skills - ... records of support requests and resolutions. + Ensure excellent customer service and user satisfaction in all interactions. **Your Future at Kyndryl**… more
- Pfizer (New York, NY)
- …rapid prototyping techniques and tools + Create design templates and components for self- service use + Support Communities of Practice with design expertise and ... of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams...You Will Achieve** **Design Delivery & Execution** + Execute end -to- end design process for assigned pods under… more