• Sr. IT Project Manager

    University of Rochester (Rochester, NY)
    …team follows department processes for quality assurance, migrations and promotions, end - user acceptance/validation, training and support . Facilitates project ... balancing competing priorities and continuous learning are the norm. Responsibilities include end -to- end project management services of medium to large… more
    University of Rochester (03/05/25)
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  • PC Support 2

    Insight Global (Melville, NY)
    …position provides operational support for all Desktop/Laptop and all End - User devices, including mobile phones, tablets, multi-function printers, scanners. * ... operational support for all Desktop/Laptop and all End - User Devices throughout the company. * Provides...technical support position providing break/fix and desktop support services required. Solid understanding of Active… more
    Insight Global (04/15/25)
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  • IT Infrastructure and Virtualization Specialist,…

    City of New York (New York, NY)
    …On-Call Support : Provide weekend on-call support as required. Other Support : Diagnose and resolve end - user issues regarding server, file ... existing Windows-based systems and provide troubleshooting strategies. - Analyze, support , administer and troubleshoot Microsoft Remote Desktop Services ,… more
    City of New York (02/12/25)
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  • Business Systems Analyst and Administrator

    Safran (NY)
    …inventories and licensing information. 11. Provide coverage and assistance to the Help Desk support technician for end user PC and application related issues ... 7. Monitors outstanding request backlogs and through assignment priorities keeps support within service level parameters. Escalates requests, which are… more
    Safran (03/27/25)
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  • Junior Support Services Technician

    Robert Half Technology (Brooklyn, NY)
    …and track user issues, events, and resolutions accurately within the support services ticketing system. * Configure, maintain, and troubleshoot desktop ... entry-level Support Services Technician to provide exceptional technical support to our Information Technology user community, including faculty, staff,… more
    Robert Half Technology (05/07/25)
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  • Sr. Program Manager, Advertiser Support…

    Amazon (New York, NY)
    Description Advertiser Support Products & Services ' (SP&S) mission is to provide the right support and services at the right time to ensure advertisers ... can effectively grow their business with Amazon. High-quality support interactions address immediate issues and unlock future business...which they never need help. We deeply understand the user experience and pain points with self- service … more
    Amazon (05/07/25)
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  • Lead Operations Analyst (Loan, Payment,…

    KeyBank (Amherst, NY)
    …cause analysis and identification of preventative measures. + Delivering high quality support and great service to our internal/external partners and clients. ... and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking,...business impact, and arrival at solutions; communicate clearly to end users and key stakeholders. + Support … more
    KeyBank (05/02/25)
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  • IT Project Manager I

    University of Rochester (Albany, NY)
    …team follows department processes for quality assurance, migrations and promotions, end - user acceptance/validation, training, and support . Facilitates ... internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides project management services for small to medium projects with oversight and coaching… more
    University of Rochester (03/26/25)
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  • Manager, Audio-Visual Technology - Information…

    University at Albany (Albany, NY)
    …operational needs. Functional and Supervisory Relationships: + Reports to: Director, Client Support Services + Supervises the following positions: + AV ... On: Thu May 1 2025 Job Description: Information Technology Services (ITS), the central IT provider at the University...monitor customer tickets with care and oversight of the end - user experience. + Demonstrate continuous improvement. +… more
    University at Albany (05/02/25)
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  • Network Services Analyst I/II/III

    Excellus BlueCross BlueShield (Dewitt, NY)
    …with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health ... response to shifts in marketplace dynamics, changes in the delivery of healthcare services , or the emergence of new products. Responsibilities include, but are not… more
    Excellus BlueCross BlueShield (04/11/25)
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