- Amazon (Austin, TX)
- …how professionals interact with agentic AI tools, driving innovation in professional services delivery while balancing user experience, ethics, and business ... Description As a Senior Applied Scientist on our Agentic AI Professional Services Experience team, you will be instrumental in advancing the frontier of human-agent… more
- TEKsystems (Dallas, TX)
- …MV Transportation is seeking a Service Desk Analyst to provide on-site support and remote assistance to end users for basic incident resolution and ... + years of Service Desk or customer service experience in a large user environment....business hours as needed. Skills Help desk, Help desk support , Troubleshooting, Customer service , Windows 11, tablet… more
- O'Neal Industries, Inc. (Houston, TX)
- …+ May travel to branch locations to install equipment and perform end user training. + Provide technical analysis and support of complex production problems ... performing system administration, monitoring, and performance tuning, and by resolving complex service requests from end users. Duties and Responsibilities +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … guides and training materials for user groups. + Responds to user support requests. + Participates in refining the business/data analysis practice, methods, ... as well as communicating to the customer any changes to the end -product requirements and test results. + Evaluates complex requirements and their characteristics.… more
- Cardinal Health (Austin, TX)
- …control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the ... effective development, delivery, and operation of computing and information services . This function anticipates, plans, and delivers Information Technology solutions… more
- ServiceNow, Inc. (Addison, TX)
- …empathy for our end customers' journey and our internal Success and Support personas' workflows to identify and solve for friction points across the entire ... customer self- service adoption rates, case deflection, time-to-resolution, and internal user satisfaction. + Team Leadership & Mentorship: Lead and mentor a team… more
- ChenMed (Houston, TX)
- …within ChenMed electronic device policy guidelines. + Assists with and updates assigned support service requests. + Collaborates with IT market leaders to ... operations, and maintenance. The incumbent in this role, provides support to end -users for PC, server or...services , software systems, and/or applications development to restore service and/or identify and correct core problems; refers more… more
- JPMorgan Chase (Houston, TX)
- …to innovate and refine technology operations, impacting the core of our business services . As a Technology Support Lead in the Corporate Technology organization, ... user experience. **Job responsibilities** + Lead teams of technologists that provide end -to- end application or infrastructure service delivery for the… more
- Texas Tech University (Lubbock, TX)
- … Services , and Business Intelligence & Support Services . Procurement Services ' mission is to provide excellent customer service while adhering to the ... the support for Strategic Acquisitions and TechBuy Support . Assist with end - user and...user and vendor needs, providing the best customer service , timely responses, and making decisions to best assist… more
- Affinius Capital (San Antonio, TX)
- …Active Directory and Entra ID administration and user account management. + Support and maintain Microsoft 365 applications and services , including Teams and ... as the primary resource for complex issues related to end - user computing environments. This role is responsible...as required. + Process Improvement: Identify opportunities to streamline support processes and improve user experience. +… more