- Applied Research Associates, Inc. (San Antonio, TX)
- …with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud ... Support agent and you are interested in designing, developing,...environments. Serve as front line point of contact for end users and customers looking for technical assistance via… more
- Citigroup (Irving, TX)
- …and execute system testing to ensure solutions meet business requirements. + Support user acceptance testing (UAT) by providing necessary documentation and ... guidance to end -users. **Training & Support :** + Provide training...and team-oriented, with excellent interpersonal skills. + Strong customer service orientation with a focus on improving user… more
- First Horizon Bank (Dallas, TX)
- …on the first call. + Maintain an advanced knowledge of Treasury Management tools and services from both an end - user and technical perspective. + Present ... and assisting clients with the use of all TM services while seamlessly creating a high level of client...identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist… more
- Citigroup (Irving, TX)
- …new users. We will also drive User Pilot Programs & Presentations, build user -community training/ end user education through lunch and learn sessions and ... advantage for Citi.** **Incumbent will operate in a global support role with multiple skills, tools and technology, servicing...team that supports all Citi lines of businesses for services like User Acceptance Testing, Production Job… more
- CAI (Austin, TX)
- …requests are tracked and closed in accordance with Service Level Agreements (SLAs). + End User Communication: Act as the primary contact for end users ... Ticket Management: Manage the work queue for IT Service Management (ITSM) related services , ensuring ...manage Microsoft 365 products and services , including user accounts, licenses, and security settings. Provide support… more
- Travelers Insurance Company (Houston, TX)
- …has developed an industry-leading suite of integrated cyber sales, underwriting, service , and support capabilities. Our platform effectively identifies ... team, you will act as the voice of the end - user , guiding the day-to-day work of the...mental health program provides access to free professional counseling services , health coaching and other resources to support… more
- Kyndryl (Austin, TX)
- …Systems + Understand Virtualization, and how it can be used to address end - user challenges + Have a strong background with VMware Virtualization technologies ... our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team… more
- American Heart Association (Dallas, TX)
- …tracking tools. + **Operational Leadership:** Collaborates with business operations and vendor support teams to capture user feedback, develop KPI's and gather ... with us. The Sr. Product Manager for the Enterprise Service Management (ESM, ServiceNow) platform will be part of...development life cycle from identifying customer needs to defining user experiences, ensuring successful launches and user … more
- Amazon (Dallas, TX)
- …portfolio or samples of work on resume, demonstrating experience creating great end -to- end , user -centered design solutions and patterns, across desktop ... procurement solutions to help businesses and organizations thrive. The Amazon Business User Experience team champions the business customer in the Amazon Marketplace… more
- USAA (Plano, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what… more