- Insight Global (Dallas, TX)
- … support model (Level 1 to Level 3). The role will involve resolving end - user VDI issues, maintaining golden images, deploying new desktop pools, and working ... of the company's virtual desktop environment. Job Requirements: Provide Level 13 support for Horizon VDI user issues, including session performance, access,… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …on best practices and efficient use of Office 365 tools + Responsible to complete end user ticket requests by using TTUHSC El Paso ticketing system and ... technical issues related to various applications via phone, email, chat, and remote support tools + Troubleshoot and resolve user issues related to email,… more
- GuideOne Insurance (Dallas, TX)
- …will ensure solutions are secure, scalable, and deliver exceptional value and user experience. This role supports a multi-client, service -provider model designed ... delivery of complex initiatives, ensuring business outcomes and technology excellence. + End - User and Agent Experience Focus: + Champion seamless digital… more
- Capco, a Wipro Company (Houston, TX)
- …industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient ... subject matter expert (SME) for commodity pricing, providing strategic advisory and support to clients. + Work with client stakeholders to troubleshoot issues,… more
- Walmart (Dallas, TX)
- …Windows and macOS Operating Systems, Hardware standards and policies for the enterprise user community. This will involve escalations from support , automation of ... advanced troubleshooting, root cause analysis, and working with Microsoft and Apple support to resolve Software-as-a- Service (SaaS) level issues. In this role,… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what… more
- SHINE Systems & Technologies (Killeen, TX)
- …field, or equivalent technical experience. . 4+ years of experience in field service support , system sustainment, or a similar technical role-preferably in a ... team in deploying and sustaining next-generation mission platforms. As a Field Service Technician, you will work alongside analysts and implementation teams at the… more
- Highmark Health (Austin, TX)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... support to end -users to enhance the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and manages small to medium… more
- Fannie Mae (Plano, TX)
- …architecture, transitioning from a legacy Autosys COTS product to AWS Native Services , including Managed Workflow for Apache Airflow, AWS Step Function, AWS Batch ... and AWS Event Bridge while also enhancing user experience through intuitive and efficient interfaces. The ideal candidate will have a strong technical *background in… more
- GovCIO (Austin, TX)
- …practices while aligning deliverables with overall user experience strategies + Support optimization overall customer and end - user experience across all ... and improve OIT's response posture to system events impacting end users and Veterans. This includes working with business...effectiveness of executive communication to effect process improvement. + Support the vision of the overall user … more