- Baylor Scott & White Health (Albany, NY)
- …to super users and end users. Provide ongoing application support and end user training for all supported applications. Engage, manage, and communicate to ... matter experts and vendor implementation team. **KEY SUCCESS FACTORS** Working knowledge of end user workflows; has an understanding of the workflows and the… more
- Mobile Health (Queens, NY)
- …as Microsoft 365, Teams, SharePoint, etc. + Maintain IT knowledge base articles and end - user documentation to support consistent service delivery. + Manage ... scalable IT environment. Essential Duties and Responsibilities Helpdesk & End - User Support + Serve as the first...and track requests through the ticketing system . Systems Administration + Administer and maintain user … more
- City of New York (New York, NY)
- …only when necessary. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both responsible ... Design and develop process, business workflows, and assimilate to system -based workflows - Create user stories and... user stories and conceptualize future states for user experience, new or enhanced services , and… more
- Capgemini (NY)
- …client location 2-3 days each week **Job description:** We are seeking a tech savvy EUS ( End User Services ) Lead who is excited about the latest Automation ... The ideal candidate will bring a strong understanding of Service Desk, End User Computing...the entire breadth of their business needs. It delivers end -to- end services and solutions leveraging… more
- New York State Civil Service (Albany, NY)
- …(See Knowledge Required).* Assist end -users in developing working knowledge of systems running on LAN.* Prepare SOPs and user instructions as needed.* ... as required by supervisor. * Perform other tasks and services needed by the end - user ...& Network Certification.Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment.… more
- New York State Civil Service (New York, NY)
- …(See Knowledge Required).. Assist end -users in developing working knowledge of systems running on LAN.. Prepare SOPs and user instructions as needed.. ... necessary.. Perform tasks and functions as required by supervisor.. Perform other tasks and services needed by the end - user community, such as lifting,… more
- STELLAR SERVICES (New York, NY)
- …etc. + Assist with the administering of systems used to support the end user devices + Assist with the planning and testing the required configuration ... system and application updates for device deployments leveraging service automation tools. + Providing direct, over the phone...Providing direct, over the phone or remote troubleshooting of end user devices and coordinate with local… more
- Bloomberg (New York, NY)
- …Solution and Event Space/Production Technology by incorporating key stakeholder requirements and end user needs. + Translate business, technical, and security ... foundational to our ability to build great products and services for our clients. From HR systems ...requirements into a cohesive and intuitive end - user AV experience + Create and lead… more
- Guardian Life (New York, NY)
- …Engineering & Architecture** to lead the design, engineering, and evolution of our end - user computing environment. This role will be instrumental in shaping the ... with technology and business areas to ensuring that Workplace services are efficiently delivered to customers + Someone with...team of engineers focused on delivering scalable, secure, and user -centric solutions. + ** End - User Computing… more
- Helio Health Inc. (Syracuse, NY)
- …for user account creation, deactivation and management. + Provides end user support for NYS Offices of Addiction Services and Supports (OASAS) and Office ... as required. Provides systems administration, including managing user licenses, system cleanup and maintenance, and...HIT help desk to resolve system and user issues, ensure timely assistance, and end … more