- City of New York (New York, NY)
- …with external stakeholders. The Service Desk unit is part of the central services group at MOCS. The team is both responsible for ensuring that all MOCS ... responding to incoming inquiries - - through our ticketing system - - related to MOCS systems ...user interaction and categorical data in designated customer services platforms, eg JIRA; - Communicating with stakeholders using… more
- City of New York (New York, NY)
- …of the city's procurement technology platform, called PASSPort. Working via our ticketing system , Service Desk staff aims to provide clear, accurate and timely ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated client services ticketing platform, eg JIRA, while contributing to the… more
- Catholic Health Services (Commack, NY)
- Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care ... hospitals, three nursing homes, a home health service , hospice and a network of physician practices across...met by referrals and hospital programs for other care services . Travel is required to visit referral sources and… more
- Compass Group, North America (New York, NY)
- …customer service . Ambassadors ensure that a seamless, consistent level of service is provided at every user touchpoint from the employees' arrival ... Group focused on all aspects of guest and employee services , meeting and event planning and conference center management....combine your passion for delivering a high level of service , with excellent people skills, and an enthusiasm for… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to… more
- The Research Foundation for SUNY (Albany, NY)
- …Sep 24 2025 Job Description: Reporting to the Director of Enterprise Application Services , this position will play a key role in designing, planning, selecting, ... technology solutions and operational support models across several functional areas and systems governed by RFSUNY. The Associate Director will assist in the… more
- New York State Civil Service (Albany, NY)
- …others regarding requesting information.* Resolve difficult processing errors, identify processing system user needs and other more complex transactions.* ... position will work primarily in one of the Business Services Center Finance or Human service lines....processes.* Have a working knowledge of the BSC ticketing system .* May assign work to lower-level processing staff, as… more
- Fujifilm (Albany, NY)
- …Customer Service , and Support Contracts translating business needs into actionable user stories and system requirements. + Integrate input from regulatory, ... and Global markets. + Monitor and gather feedback on system performance, conducting user testing and continuous...CPQ platform decisions promote integration among other Sales and Service critical systems , such as SAP, Product… more
- CUNY (New York, NY)
- …to collect and enter labor costs + Generating post-event billing summaries in EMS system + When all Service Departments have entered post-event labor billing in ... Coordinator, College Assistant (Hourly) - Theater & Events Support Services **GENERAL DUTIES** - Under supervision, performs miscellaneous clerical, administrative,… more
- JPMorgan Chase (Brooklyn, NY)
- …in Employee Experiences, you'll play a pivotal role in shaping the UX and Service Design strategy across our products and services . Leverage your deep expertise ... innovation and strategic differentiation in ambiguous problem spaces * Lead service design/multi-touchpoing initiatives to shape end -to- end experiences… more
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