- Google (New York, NY)
- …significantly improving user experience across all facets of the YouTube Support ecosystem, delivering innovative solutions that empower our users and agents to ... and exposing data from a range of sources to end users. + Experience drawing insights from large data...power of Artificial Intelligence (AI) to fundamentally reshape our support systems and dramatically improve user experiences.… more
- GovCIO (Albany, NY)
- …Escalate potential risks or recurring technical concerns to management. + Promote end - user satisfaction and ensure compliance with service performance metrics. + ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- BlackRock (New York, NY)
- …/ Outage handling. + **Expertise in troubleshooting and navigating end - user technologies:** Windows/MacOS, Microsoft 365 (Outlook/Teams/OneDrive), mobile (iOS) ... Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact … more
- City of New York (New York, NY)
- …QA, Project Managers, and CFB Subject Matter Experts, you will manage the end -to- end lifecycle of user -facing applications and features. The ideal ... success metrics, supporting ongoing measurement and optimization of product performance and user engagement. - Support all product deployment activities through… more
- Sharecare (Albany, NY)
- …reporting standards to support knowledge transfer and operational continuity. + End - User Enablement: Provide training, guidance, and support to business ... and financial data into intuitive dashboards and robust data models that support leaders, analysts, and frontline teams. The ideal candidate combines strong… more
- Amalgamated Bank (New York, NY)
- …tracking, escalation, and completion of requests. + Provide Windows end - user hardware (desktop/laptop), software, and smartphone/tablet support . + Provide ... Purpose of Position: To provide high-quality IT support and services that enable Bank employees to...to effectively serve the Bank's clients. Provision and manage user access, including account creation, modification, and deactivation, ensuring… more
- ManpowerGroup (New York, NY)
- …Project Costing, Project Billing, Project Contracts, and Accounts Payable. + Provide end - user training, documentation, and post-production support . **What's ... **Location: Remote** **Contract on W2** **What's the Job?** + Lead and support end -to- end Oracle PPM and AP Cloud implementations. + Conduct business… more
- ManpowerGroup (New York, NY)
- …including Order Management, Accounts Receivable, and Revenue Management. + Provide end - user training, documentation, and post-production support . **What's ... **Location: Remote** **Contract on W2** **What's the Job?** + Lead and support end -to- end Oracle O2C Cloud implementations. + Conduct business process… more
- City of New York (New York, NY)
- …is seeking an experienced Application Support Specialist to provide expert user support , enhance software functionality, and leverage development skills in ... The ideal candidate will have a strong background in user support , application programming, relational database reporting...assurance (QA), hardware installation, help desk, or as an end user will not be accepted for… more
- University of Rochester (Brighton, NY)
- …project team follows department processes for quality assurance, migrations and promotions, end - user acceptance/validation, and training and support . + ... priorities and continuous learning are the norm. Responsibilities include end -to- end project management services of small to...Create - and Make the World Ever Better. In support of our values and those of our society,… more
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