- Citizens (New York, NY)
- …appropriately equips frontline teams with tools, training, and resources to enable product vision end -to- end . + User Experience: Champion the user ... the strategy and delivery of the next generation of end -to- end new to bank payment and servicing...Optimization: Build robust test and learn agendas and analyze user data to optimize new-to-bank payment, servicing and account… more
- Research Foundation for Mental Hygiene (New York, NY)
- … support specialist position for the Center for Practice Innovations (CPI) and user support on CPI's Learning Management System (LMS). The CPI works with ... based on percentage of full-time effort. Job Title: Technical Customer Support Specialist Grade: 13 Salary: $50,057-$52,753 The Research Foundation for Mental… more
- GovCIO (Albany, NY)
- … Support initial mobile device setup, login credentials, application configuration, and user navigation. + Accurately document and update support tickets in ... may have impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance metrics **Qualifications**… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- ... hire tech experience, driving broader user and tech experience design initiatives, and elevating service...new hire experience, ensuring seamless integration of technology and support services to set new employees up for success.… more
- Bloomberg (New York, NY)
- …Solution and Event Space/Production Technology by incorporating key stakeholder requirements and end user needs. + Translate business, technical, and security ... requirements into a cohesive and intuitive end - user AV experience + Create and lead...Serve as a primary voice in communicating platform changes, support paths, and new capabilities to internal stakeholders and… more
- SUNY Upstate Medical University (Syracuse, NY)
- …maintains a basic knowledge of IMT systems and operational workflows, and provides end user training as assigned. Minimum Qualifications: Associate's Degree in a ... Job Summary: The IMT Clinical Support Representative provides first line support ...phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated… more
- Fujifilm (Albany, NY)
- …stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service, and Support Contracts translating business needs into actionable user stories ... product development, and continually evaluating process improvements. He/she would have end -to- end platform management and continuous improvement of complex… more
- Oracle (Albany, NY)
- …to and working within project and organizational constraints. Influence and gather end user requirements and contribute to their translation into innovative ... UX Design and Product leaders to ensure our designs meet functional and end - user needs, uphold internal standards, and follow industry heuristics. **Senior Human… more
- Cardinal Health (Albany, NY)
- …prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual ... IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for...model within Cardinal Health + Identify and drive cross-functional end user digital experience transformation opportunities to… more
- Amazon (New York, NY)
- …development from brainstorming the next innovation to working collaboratively with user research, engineering, and product management. You will utilize a full ... Own the UX of an emerging product with impact across Amazon * Create user -centered designs by considering market analysis, data, customer feedback, user research… more