- City of New York (New York, NY)
- …Under the supervision of the Director of the DYCD Information Technology (IT) Application Support , provides end - user support in routine and non-routine ... solutions and responding to inquiries in a timely manner. The Application Support Intern will also assist in documenting procedures. COLLEGE AIDE - ASSIGNMENT… more
- CUNY (New York, NY)
- …campaigns, including segmentation, personalization, and audience management for Enrollment communications. + End - User Support & Training - Provide day-to-day ... for the CRM implementation team, working collaboratively to train staff, provide user support , and establish best practices for CRM use across the enrollment… more
- Apicha Community Health Center (New York, NY)
- …information systems to maintain patient data. Troubleshoot and resolve technical issues. Provide end user support and training. Collaborate with clinical ... access role definitions of staff are current. * Provide support to users in the development of templates and...and upgrades are designed around clinical best practice and end user optimization. Staff Management: * Provide… more
- Seton Education Partners (Bronx, NY)
- …improvements to ensure smooth performance and alignment with finance team needs. + Training and End - User Support + Serve as the primary point of contact for ... systems and processes to ensure efficiency, accuracy, and strong user support . This role supports both Seton... end users of all financial systems, providing training, troubleshooting,… more
- L3Harris (Rochester, NY)
- …management, be proficient with deployment automation tools as well as having experience providing end user support to the desktop level. The person in ... skills for interfacing with team members & users. + Experience supporting end - user applications and engineering development concepts. In compliance with pay… more
- PagerDuty (Albany, NY)
- …and business planning processes. + Experience with system design, testing, implementation, and end user support /training. + Ability to balance multiple ... a key role in independently developing, managing, and optimizing Anaplan models to support our business planning processes. This role will focus on providing … more
- City National Bank (New York, NY)
- …* * Train project managers and other stakeholders on the SDLC methodology and provide end user support * Assist with project intake and drive awareness ... via solutions delivery. What you will do *SDLC Methodology Maintenance/ Support /Optimization* * Support maintenance and continuous improvement...and other related teams on end to end process design * End User … more
- Trinity Health (Albany, NY)
- …hardware (desktop, laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end - user Tier 2 support and problem troubleshooting for moderately ... Tier 3 issues. + Provides consultation to TIS users for all aspects of end - user computing and desktop-based LAN systems software. + Participates in project… more
- GE Aerospace (Schenectady, NY)
- …process or performance with minimal guidance + Assist & own the preparation of end user support documentation and knowledge + Proactively plan for ... and availability + Investigate the possibilities of automation for self-service of end user support + Partner with Engineering process owners to align… more
- American Express Global Business Travel (Albany, NY)
- …to validate system upgrades and patches during extended hours and weekends + Provide appropriate end - user support and end - user training by creating ... **What You'll Do** + Responsible for defining and executing end to end improvements across Profiling, Billing...with all project collaborators and Agile team members to support AmexGBT internal and external audit requirements + Communicate… more
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